Description:

We cannot support C2C or 1099 for this opportunity

• This position requires an active DoD Clearance (Secret, Top Secret, Top Secret/SCI) or the ability to be obtain an (Interim Secret, Interim Top Secret)

• Because an active or interim DoD clearance is required, U.S. Citizenship is required

As the Systems Administrator, the individual is responsible for diagnosing, troubleshooting, and fixing Mac OS X, Windows Solutions on OS X, MacBook, MacBook Air, MacBook Pro, PowerBook, iBook, Power Mac, iMac, Mac Mini, Mac Pro, iPod, iPhone, iPad, and peripherals, such as scanners and local and network printers. In this role, the Technician will support MAC end-user devices, as well as providing standardization of the devices and workstations while enabling and managing customizations as needed.

Responsibilities

• Wipes out viruses, adware, malware, and spyware by making use of different Configurations and troubleshooting MAC operating systems

• Script with PowerShell, be conversant with MS-Office and Outlook, and possess knowledge of O365 and Active Directory

• Supports the launch of new applications, services, and tools within their organizations.

• Establishes accounts and profiles of new users and handle their password issues

• Logs all activities within an organization through a ticket tracking system and document incidents carefully and accurately

• Documents resolutions of problems in the organizational knowledge base

• Create Standard Operating Procedures to support daily tasks

• Ensures proper documentation by following quality control workflows

• Oversees usage of systems, so they comply with the organization’s cyber security policies and procedures

• Performs other tasks as required by OSC and the Government team

Required Qualifications/Education and Experience

• High school diploma or equivalent

• Must have a valid Security+ Certification

• Strong knowledge of MAC workstation best practices and standards

• Strong knowledge of MAC servers, which includes network connectivity, printers, implementation of new servers, STIGs, and patching

• Experience with network monitoring tools

• Must have hands on experience JAMF management

• Must have hands on experience with bash shell scripting

• Ability to work within a team-oriented, collaborative environment, develop strong working relationships across organizations

• Effective written and verbal communication skills

• Demonstrated ability to support tasks and issues through to completion, strong follow-through, and critical problem-solving skills

• Ability to create an effective and professional customer service experience

• Must have and maintain a secret clearance

o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

 Medical, dental & vision

 Critical Illness, Accident, and Hospital

 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

 Life Insurance (Voluntary Life & AD&D for the employee and dependents)

 Short and long-term disability

 Health Spending Account (HSA)

 Transportation benefits

 Employee Assistance Program

 Time Off/Leave (PTO, Vacation or Sick Leave)

Skills:

secret clearance, Troubleshooting, Hardware, Technical support, DISM, dns, Mac, mac os x, jamf, Network connectivity, Macintosh, Apple os, STIG, patching, network monitoring, Systems engineering, server administrator, security+

Top Skills Details:

secret clearance,Troubleshooting,Hardware,Technical support,DISM,dns,Mac,mac os x,jamf,Network connectivity,Macintosh,Apple os,STIG,patching,network monitoring,Systems engineering,server administrator,security+

Additional Skills & Qualifications:

There are about 20-30 mac workstations at the site. Majority of their time will be spent on the mac server/network connectivity side.

Automation and Scripting (Nice to Have): Knowledge of bash shell scripting for automation and customization

Experience Level:

Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.