We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Enterprise Technology plays a critical part in shaping the future of mobility. If you’re looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people’s lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.

This team requests EST hours and we prefer candidates able to work hybrid from our Dearborn, MI office

Ford is in the middle of Supply Chain Transformation. One of the key focus areas to enable this transformation is to ensure there is robust management of supply chain risk and assurance of supply to ensure demand for our world-leading products can be met optimally.

This role will help to design and develop product concepts and specifications that reflect the customer’s needs aligning with technical and business requirements for various aspects of supply chain management. The key to successful product design is an understanding of the customer’s needs. This individual

• Emphasizes and advocates for the customer, based on validated research

• Identifies and validates pain points and opportunities with the team for impactful solutions

• Researches, imagines, and designs highly usable and intuitive solutions for products / services to solve customers’ problems that align with targeted business opportunities across multi-tier supply chain, supporting direct-buy & strategic sourcing initiatives

Collaborates with cross-functional teams and ensure seamless interoperability across ecosystem

• Work across Product Development, Material Planning & Logistics and Supply Chain functions to address critical needs for mitigation of supply chain shortage

• Plans and conducts customer research to gather data and discover problems through user and stakeholder interviews/surveys

• Validates researched data to bring leading indicators in focus, allowing the team to actively analyze, synthesize and determine valuable product / service options

• Iteratively hypothesizes and discovers new opportunities for the customer’s needs / desires, aligning with business objectives and technical standards

• Seeks continuous feedback, emphasizing the importance of research driven product decisions

• Plans and conducts idea generating sessions and facilitates prioritization of relevant ideas

• Engages with the Product Owner and team to prioritize and define product strategy and roadmaps

• Collaborate with vendors to design, develop, document, and maintain software / hardware prototypes

• Collaborate with external and internal technical peers (Product Managers, Product Designers, Software Engineers, Architects, and vendors) to design and validate technical approaches and designs

• Keep awareness of technology advances and recommend innovative approaches consistent with Ford enterprise IT direction

• Contribute to maintain a readied backlog and enable the team to go further with effective usage of Rally/Jira

• Advocate the use of agile methodologies to meet stakeholder requirements

• Develop relationships and maintain a knowledge of the ecosystem

• Assist in estimation, systems testing, triage and debugging sessions for N-Tier tool integration issues and helps track product and data quality metrics

• Bachelor's degree in Information Systems, Computer Science/Engineering, or related field

• Minimum 5 to 8 years of gathering and analyzing requirements and designing software prototypes to support product development

• Ability to operate in an ambiguous environment with a curiosity towards new technologies and a strong desire to learn so that the team may benefit

• Good communication and collaboration skills in working with cross functional global teams

• Understands design principles and tools

• Uses UI/UX design practices to advocate for the customer and help the team evolve the product

• Engages in and provides a design perspective for cross-product integrated experiences

• Ensures a cohesive design within product groups and platforms by adhering to the Ford Design System running usability tests, creating open feedback forums, etc.

• Produces research assets (journey maps, affinity walls, empathy maps, storyboards, personas, etc.) to capture learning and communicate the immersive customer experience with the team and other stakeholders

• Conveys design requirements and specification details to the team

• Communicates how design incorporates both customer and business value

Nice-to-Have Skills/Experience

• Experience with business domains Purchasing, MP&L, Product Development will be considered a plus

• High degree of initiative, self-motivation, and ability to work autonomously

• Knowledge about API design standards, patterns, and best practices to create robust and performing integrated systems

• Good team player and encourages team learning opportunities like Design Thinking

• Experience in cloud platforms like GCP

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, and prescription drug coverage

• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more

• Vehicle discount program for employees and family members, and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here:

https://corporate.ford.com/content/dam/corporate/us/en-us/documents/careers/2024-benefits-and-comp-GSR-sal-plan-2.pdf

This position is a range of salary grades 6-8 .

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

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Requisition ID : 30737