TS/SCI REQUIRED

The Sr. Program Manager, Federal Professional Services, Intelligence Sector, is a customer-oriented role which leads and directs cross-capability engagements under minimal to no supervision. The Sr. Program Manager acts as the primary leader overseeing the entire engagement in concert with Services Operations, Account Teams, and the Line of Business Leadership. The Sr. Program Manager is accountable to manage all delivery risk within the engagement and is responsible for ensuring the engagement, and all projects as part of the programmatic approach, are delivered as planned without delays or interruptions. Sr. Program Managers are expected to primarily operate across multiple projects managing all risks to the engagement from an operational perspective, business perspective, and customer expectation perspective.

The Sr. Program Manager manages engagements from inception to completion, identifying and documenting requirements, supporting clients on various information security initiatives, keeping all stakeholders apprised of project and budget status, and managing issues to resolution. Sr. Program Managers are responsible for the project over the entire project life-cycle (initiation, planning, execution, control, project closeout). They are also responsible for assembling the project team, assigning individual responsibilities, identifying appropriate resources needed, and developing the schedule to ensure timely completion of project. Sr. Program Managers are expected to build trust and relationships with customers through the delivery of successful outcomes in alignment with contract commitments.

The Sr. Program Manager is considered a proven authority in the Optiv Project Management Office (PMO). They are responsible for mentoring, training, and may have a team assigned to them that they must lead and develop. The Sr. Program Manager must have a broad and deep knowledge of the various practices and possess expert-level knowledge of PMO processes and systems. They must have the ability to effectively lead difficult projects that span multiple practices and geographic areas. The Sr. Program Manager must also be an expert in providing consistent project status to the PMO and Practice leadership across multiple projects.

How you'll make an impact

• Spend 60% of their time on engagement delivery.

• Spend 40% of their time focusing on internal and external activities, including but not limited to sales and client management, quality and client success, internal advancement in processes and procedures, and more

• Drive program and engagement progress across multiple capabilities, practices, communities, and stakeholders and levels of oversight with assurance on maintaining progress, timeliness, and effective resource utilization ensuring a minimum of 40hrs billed per week be each delivery resource.

• Develop strategic project delivery plans, detailed schedules, compensating project controls, cost forecasting, risk management, issues forecast and resolution planning, resource burn-rate analysis, forecasting, and reporting, and daily task management.

• Develop and lead service delivery strategies across multiple internal practices and departments.

• Accountable for the progress of the overall engagement and all related projects that may comprise the program or solutions

• Accountable for driving timelines by creating and maintaining schedules (including key deliverables, milestones, and dependencies), understanding the deliverables and the progress toward each milestone, identifying and managing issues, risks, and other potential delays ahead of time, and identifying and driving resolution of all engagement related risks and issues.

• Responsible for the execution and delivery of customer-focused engagements ensuring uninterrupted progress or delays.

• Provide and lead customer-focused strategic planning and collaboration meetings.

• Lead the composition of project delivery schedules, resource models and project plans and present to the customer.

• Facilitate mutual understanding meetings between the project delivery team and customer stakeholders to define the project delivery strategy, quality metrics, risk management plan and communication plan.

• Take proactive steps to protect best interests while simultaneously balancing the Customer expectations and project scope of work.

• Independently manage project delivery strategies from initial planning through project closure.

• Provides a single point of contact for our customers throughout the project lifecycle.

• Analyze, report and disseminate project status reports to the PMO and Practice Leadership.

• Provide support across the PMO project portfolio to address at risk projects and escalations where necessary.

• Understand and be able to speak to portfolio and offerings in alignment with customer goals and objectives

• Maintain awareness of emerging technologies and project management techniques.

• Perform other duties, as required.

What we are looking for

• Experience operating in classified environments. Top Secret clearance or higher required.

• Bachelor’s Degree (B.A.) from four-year College or university in Computer Science, Information Systems, Business Administration or a related field; or one to two years related experience and/or training; or equivalent combination of education and experience required.

• Master’s Degree (M.A.) or equivalent; or four to ten years related experience and/or training; or equivalent combination of education and experience preferred.

• PMI (PMP), Program Management Professional (PgMP), and/or Certified Information Security Manager (CISM) certification preferred.

• Six Sigma Experience

• ITIL Certified or familiar with similar technology/operations frameworks

• Program Management expertise, specifically demonstrated success managing cross-capability engagements across multiple clients and disparate initiatives on a long term-basis.

• Superior analytical and problem-solving skills required.

• Strong, project team and customer-focused project leadership capabilities.

• Management of information security projects required

• Expert level experience with Project Management methodologies, best practices, and toolsets required.

• Experience interfacing with both clients and partners required.

• Excellent written and verbal communication skills required.

• Outstanding time management and organizational skills required.

• Ability to work independently with limited supervision required.

• Significant experience as a Consultant providing security expertise to clients preferred.

• Current knowledge of security threats, solutions, security tools and network technologies strongly desired.

• Ability to clearly communicate complex messages to a variety of audiences.

• Excellent written and verbal communication, interpersonal, and consultative skills.

• Understanding of governance and compliance, specifically with FAR, DFARs, CUI and CMMC.

• Understanding of FedRAMP and IL constructs.

• Experience with Certinia, MS Program, and SmartSheets preferred.

#LI-SM1

What you can expect from Optiv

• A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups (http://www.optiv.com/company/about-us#dei-group) .

• Work/life balance

• Professional training resources

• Creative problem-solving and the ability to tackle unique, complex projects

• Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.

• The ability and technology necessary to productively work remotely/from home (where applicable)

EEO Statement

Optiv + ClearShark is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law.

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