Summary This position is located in the Air Traffic Organization (ATO), Safety and Technical Training, Technical Training Directorate, Technical Training Planning & Analysis Group (AJI-2200). This group is responsible for providing effective business processes, knowledge management, project planning, data analytics and training simulation and support tools to ensure the lowest cost in the required time frame with a focus on internal customers. Responsibilities The Program Specialist serves as the primary eLearning Representative for content integration efforts related to air traffic and technical operations technical training courses created by and under the auspices of the Technical Training Directorate (AJI-2). Provides leadership for highly complex and challenging activities under the minimal direction of a manager or executive. Applies experience and expert knowledge of automated learning platforms to analyze, evaluate and transition technical training courses to new and revised automated platforms, such as the Federal Aviation Administration's (FAA) eLearning Management Systems (eLMs) and Blackboard. These work activities typically directly impact the objectives of other ATO Service Units, such as Air Traffic Services and Technical Operations; the ATO as a whole; and the FAA. This work is critical to the continued development of the operational workforce and the safety of the National Airspace System (NAS). Acts as a principal specialist to plan and carry out challenging and complex assignments to develop new and innovative approaches to improve and optimize the use of eLMS and Blackboard as a learning platform for technical training courses. Develops and/or revises AJI standard operating procedures for use of eLMS, Blackboard Learn and other training related systems, taking into consideration FAA policies, Government-wide rules and regulations, and external concerns. Applies program/project management principles and techniques to serve as the Primary Level 1(PL1) Administrator for ATO Technical Training operational courses and content in eLMS and Blackboard Learn. Leads large project teams in the integration of eLearning content to automated platforms (e.g. Blackboard). As necessary, develops a project plan and strategy to address system configuration issues, system operations, and business processes related to training administration. Creates and maintains curricula in eLMS and loads courses into operational workforce training plans. Applies knowledge of FAA's policies and objectives to identify, define, and organize resources for large projects/programs/work activities. Acquires and allocates resources to accomplish activities within established schedules and budgetary requirements. Develops and recommends approaches to address current and anticipated problems and issues requiring eLMS program changes and the development of Job Aids to assist ATO users in logging into the system and launching on-line content. Uses automated systems and technological medium such as Knowledge Sharing Network (KSA) Applications, and Microsoft Office Suite to compile data to develop analytical reports. Provides guidance to peer and lower-level staff to address diverse, complex issues impacting the development and delivery of eLMS training courses. Identifies and resolves challenging problems or issues that often cross- organizational boundaries between operational service units to ensure access to the tools and processes used to deliver on-line content including eLearning, exams/assessments, surveys and virtual classrooms. Applies skill using automated mailboxes to review, research, analyze, distribute or resolve requests from stakeholders throughout the operational workforce. Contacts are internal and external. Often represents AJI and the ATO as a principal point of contact to provide advice and guidance on the application of internal AJI training programs, policies and procedures to the Human Resources Office and the Department of Transportation for addressing eLMS and Blackboard system configuration issues, systems operations and business processes for ATO operational workforce technical training. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications To qualify for this position you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FV-I, FG/GS-13 level. This experience is typically related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization. SPECIALIZED EXPERIENCE IS DEFINED AS: Experience working within automated learning platforms to perform administrative functions including content and learning item management. Experience using automated systems and technological medium to compile data to develop analytical reports. Experience developing standard operating procedures/business processes related to the use of learning management systems and training administration. You should include relevant examples of the specialized experience in your work history. Errors or omissions may impact your rating or may result in you not being considered. Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience later in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification. Applicants who fail to demonstrate possession of any of the above criteria AND who do not provide the required documentation will receive no further consideration for this position. Applicants may be asked to verify information on your application for employment with the FAA. All qualification requirements must be met by the closing date of this vacancy announcement. Eligible applicants meeting the minimum qualification requirements and/or selective placement factor(s) (SPF) may be further evaluated on the Knowledge, Skills and Abilities (KSA) and/or Quality Ranking Factor (QRF) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: (1) score order; (2) category grouping; (3) alphabetical; or (4) priority grouping, and referred to the selecting official for selection consideration. Education Education cannot be substituted for experience. Additional Information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family. 1. This position is covered by the FAA Core Compensation plan. Additional information about Core Compensation is available at: https://www.faa.gov/jobs/working_here/benefits. 2. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each Managerial Selection Factor. In lieu of providing a narrative response in the text box listed below each Managerial Selection Factor, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each. Your work history examples should be specific and clearly reflect the highest level of ability. Your answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a human resource specialist as appropriate. 3. Some, all, or none of the applicants may be interviewed. 4. This Level 5 (Moderate Risk; Public Trust) position requires favorable adjudication of a Minimum Background Investigation (MBI) background investigation prior to appointment, unless a waiver is obtained. 5. This announcement is also being advertised under VA #AWA-AJI-24-2096MN-92593. Please review both vacancy announcements before making an application to determine your eligibility to apply. 6. The selectee will be assigned to Tech Training Curriculum Architecture Team, AJI-2220. This is not a bargaining unit position. Links to Important Information: Locality Pay, COLA