Summary DFC ranked a Best Places to Work in 2022. This position is part of the U.S. International Development Finance Corporation (DFC), Office of Information Technology. As an IT Specialist (Systems Administration), you will serve as a Federal Asset Manager responsible for development and maintenance of an accurate inventory of all hardware and software assets with the agency, utilizing ServiceNow. Responsibilities As an IT Specialist (Systems Administration), you will: Serve as a Federal Asset Manager responsible for development and maintenance of an accurate inventory of all hardware and software assets with the agency, utilizing ServiceNow. Work with a team of contract Asset Managers coordinating day-to-day activities between federal and contract personnel and ensuring the achievement of established goals and objectives. Lead the development and implementation of IT asset management policies and procedures to ensure best practices are followed by the team. Provide guidance and support to end-users and IT staff on asset management best practices, ServiceNow HAM/SAM, and Microsoft Intune. Resolve hardware/software interface and interoperability problems, ensuring systems availability, functionality, integrity, and efficiency. Ensure the agency remains compliant with software licensing agreements, coordinating software audits, and conducting licensing assessments. Manage relationships with hardware and software vendors, negotiate contracts, and stay up to date with industry trends, and involve the team as appropriate. Please Note: This is a Bargaining unit position represented by AFGE, local 1534. Requirements Conditions of Employment Qualifications Applicants must meet all eligibility and qualification requirements no later than the closing date of this announcement. BASIC REQUIREMENT For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND ADDITIONAL REQUIREMENT In addition to the Basic Requirement listed above, you must meet the required specialized experience listed below. One year of specialized experience equivalent to the GS-12 grade level in the Federal service that demonstrates your experience in all of the following: 1) Experience developing and implementing policies and procedures for IT asset management, including lifecycle management, inventory management, and disposal of IT equipment and software licenses. 2) Experience managing and overseeing the procurement, deployment, maintenance, and retirement of IT assets, ensuring cost-effectiveness and operational efficiency. 3) Experience leading cross-functional teams in the planning and execution of IT asset management initiatives and projects. 4) Experience analyzing data and providing strategic recommendations for the improvement of asset management processes and the optimization of IT resources. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. This position is being advertised concurrently with vacancy announcement 24-OIT-ST-12408571-LW using Merit Promotion (MP) procedures. If interested, refer to that announcement to determine if you meet MP requirements and can apply to that announcement. NOTE: You must apply separately to each announcement in order to be considered under both. This announcement may be used to fill similar positions, if additional vacancies occur. Education This job does not have an education qualification requirement. Additional Information Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well-qualified for the position with a score of 85 or above; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information: http://www.opm.gov/rif/employee_guides/career_transition.asp). If you are a veteran with preference eligibility and are claiming 5-points veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility showing type of discharge/character of service. If you are claiming 10-point veterans' preference, you must submit documentation from the Departments of Veterans Affairs (VA) showing type of discharge/character of service and your disability percentage. You may also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the documents listed in this form to support the claim for veteran preference. For more information on veterans' preference visit: https://www.usajobs.gov/Veterans. Males born after 12-31-59 must be registered or exempt from Selective Service (see https://www.sss.gov/verify/). Telework Suitability: The duties of this position are suitable for telework. The selectee may be allowed to telework with supervisor approval and if they meet the eligibility criterion in the 2010 Telework Act. Stipulations of Employment: Selection may require completion of a 1-year probationary period. Work Schedule: This position allows for a flexible work schedule. Miscellaneous: DFC uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit https://www.e-verify.gov/. Recruitment and relocation incentives may be authorized for this position.