Global Resource Solutions, Inc. (GRS) is seeking an enthusiastic, motivated, detail orientated, and talented individual for the position of temporary HSPD-12 Trainer (approximately six months).

Job Description:

Summary: The HSPD-12 Trainer shall provide support and assistance to all ICE PCIF managers and ICE PIV cardholders in the form of customer service and shall serve as the subject matter expert on HSPD-12 and PACS related issues up to 25-50% of the time. Must also travel to conduct training at nationwide DHS Credentialing Facilities up to 50-75% of the time.

Essential Duties & Responsibilities:

• Must travel to various DHS Credentialing Facilities within the United States and U.S. Territories for the purpose of reviewing/training existing and new personnel on the process of PIV card issuance In Accordance With (IAW) DHS and ICE policies as established by the Federal Information Processing Standards (FIPS) 201-3.

• Travel up to 50-75% of the time which will typically not exceed five business days.

• Provide effective training as the subject matter expert of the HSPD-12 implementation to remote sites.

• Provide technical expertise in the areas of PIV card issuance, identity management and credentialing, and act exclusively in the interests of ICE.

• Maintain an inventory of PCIF/HSPD-12 equipment to include issuing and receiving.

• Assist cardholders with re-setting a personal identity verification number (PIN) as required.

• Assist cardholders with trouble shooting techniques to resolve Physical Access Control Systems (PACS) and Logical Access Control System (LACS) issues.

• Manage the centrally printed PIV card process to included tracking, documenting, and shipping of PIV cards within the United States and Internationally to authorized locations.

• Provide fingerprint services (electronic) to support federal background investigation requirements and transmit for processing

Requirement:

• Minimum High School Diploma or GED – Two-year college degree preferred

• Three (3) years of experience

• Must be willing to travel up to 50% of the time; travel may include flights, Amtrak or car rental

• Must have a valid Driver’s License

• Must be available from approximately February 2024 – September 2024

Security Requirements:

• Public Trust - T2/Moderate-Risk or higher preferred

Skills:

• Must have in-depth knowledge of and skills in Windows-based and web-based desktop applications, such as Microsoft Office Professional, Microsoft Project, and Microsoft SharePoint.

• More specifically, it requires strong working knowledge of software/desktop applications (PC operating systems, office automation suites, office productivity software, groupware, email clients, digital collaboration tools, etc.) deployed in the ICE enterprise information technology environment.

• Troubleshooting, strong Information Technology, and training backgrounds preferred.

Physical Requirements: This position requires employees to be willing and able to: sit, bend, reach, stoop, squat, stand, walk for extensive period while travelling, and lift up to 15 lbs.

Communication: Excellent customer service via phone and face to face conversation, excellent written and oral command of English.

An exciting and rewarding career awaits you with Global Resource Solutions, Inc. (GRS). GRS is a management consulting company to government and business that offers great career opportunities and a comprehensive slate of employee benefits to our employees including medical, dental, vision, short/long term disability, life insurance and a retirement plan. GRS is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. for more information please see the flyer: opens in a new window https://e-verify.uscis.gov/web/media/resourcescontents/e-verify_participation_poster_ES.pdf