Summary This position is located in the Informal Learning Office, Center for Learning, Literacy and Engagement, Office of the Librarian. The position description number for this position is 456326. The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area. The incumbent of this position will work a flextime work schedule. This is a supervisory, non-bargaining unit position. Responsibilities Understands the work of the Library and CLLE’s strategic direction and develops engagement activities that meet the needs of diverse audiences and the Library. Conceives and implements new initiatives and projects to strengthen, facilitate, and integrate programs. Manages research, analysis and planning on the various learning and experience design programs to ensure that best practices and expert thinking are considered in meeting the Library’s overall mission. Designs evaluation and program quality control measures. Determines whether progress is being made toward attainment of program objectives and the necessity for program expansion, contraction, or revision, considering current and anticipated needs. Draws inference from the evaluations and makes recommendations to the Chief of Informal Learning. Provides administrative and technical supervision relative to the staff supervised. Plans work to be accomplished by subordinates, sets, and adjusts short-term priorities, and prepares schedules for completion of work. Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees. Observes workers’ performance; demonstrates and conducts work performance critiques. Establishes guidelines and performance expectations for staff and clearly communicates these through the formal employee performance management system. Provides informal feedback and periodically evaluates employee performance. Resolves informal complaints and grievances. Recommends appointment, promotion, or reassignment and develops work improvement plans, recommending personnel actions as necessary. Works with the Chief of Informal Learning on long-range planning as well as short-term strategies. Participates in strategic planning for the purposes of devising training and development for increased programming impact. Prepares proposals to identify and evaluate innovative means for obtaining objectives keeping current with the latest advances in the field of informal learning and experience design. Plans, organizes, and manages the educational programs, activities, and daily operations of informal learning programs and spaces. Develops volunteer and intern opportunities for the Informal Learning Office as well as the training and interpretive programs in support of the Visitor Engagement Volunteers; coordinates with staff and volunteers to conduct and complete program-related assignments and activities. Writes correspondence, reports, grant proposals, budgets, and other documents related to self-directed work assignments or developmental activities. Gathers, interprets, and analyzes information to develop records information necessary for reports. Responsible for communicating programming plans leading tours and making presentations for donors, funders, public audiences, representatives of the media, members of Congress and other U.S. government officials and their staffs, as well as foreign government and institutional representatives and dignitaries. Requirements Conditions of Employment Conditions of Employment The Supervisor leads his/her staff toward meeting the Library’s vision, mission, and goals by acting decisively, leveraging diversity and inclusiveness, demonstrating flexibility and resilience, fostering continuous improvement and innovation, and fostering integrity and honesty. To view the Library’s Supervisory Core Competencies click the following link: https://www.loc.gov/static/portals/careers/documents/loc_supervisor_core_competencies.pdf Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment. Qualifications Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision. Ability to supervise and lead a diverse workforce.* Ability to apply analytical and evaluative methods and techniques to issues or studies concerning the efficiency and effectiveness of program operations.* Ability to provide administrative program management that support the goals and objectives of the organization.** Ability to communicate in writing. Ability to convey analysis and information orally through briefings, consultations, and other presentations. Ability to communicate effectively other than in writing. Education Additional Information Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade. The Library of Congress is an equal opportunity employer. All who meet the eligibility requirements are encouraged to apply. Applicants must submit a complete application package that is received by the closing date of this announcement. This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email ADA@loc.gov. The decision on granting reasonable accommodation will be determined on a case-by-case basis. Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of EEO/Diversity Programs at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM. The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see: https://www.loc.gov/careers/working-at-the-library/frequently-asked-questions/vetting-personnel-at-the-library/ The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement. Initial appointments, permanent or indefinite, to the Library of Congress require completion of a one-year probationary period. In addition, per Library of Congress Regulation 2010-12, an appointee or internal selectee is subject to a one-year supervisory probationary period, if this is his/her first supervisory/managerial position at the Library. The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit. The selected applicant may be required to file a financial disclosure statement with the House of Representatives, U.S. Congress, in accordance with the provisions of Public Law 95-521, Ethics in Government Act of 1978.