Description We are offering a long-term contract employment opportunity for an Office Manager/Bookkeeper in Warwick, Rhode Island. As a part of our team, you will be engaged in a variety of tasks related to bookkeeping, database management, and customer service in a professional workplace.

Responsibilities:

• Accurately process all billing, receiving, and collection tasks while utilizing QuickBooks and Excel or Google Sheets.

• Oversee database management using a proprietary system, ensuring detailed and consistent data entry.

• Handle incoming phone calls, directing customers and franchisees to the appropriate field or sales team.

• Follow up on voicemail messages and telephone inquiries to provide a high level of customer service.

• Manage company insurance policies, maintaining up-to-date records and ensuring compliance.

• Perform monthly franchisee payout analysis to ensure accurate and timely payments.

• Order supplies and equipment from vendors as needed, managing inventory effectively.

• Supervise and maintain all customer, franchisee, and equipment purchase records.

• Use your bookkeeping skills to maintain accurate financial data.

• Utilize your customer service skills to provide a high standard of service to clients. Requirements • Must possess expertise in bookkeeping and data entry.

• Proficiency with QuickBooks is mandatory.

• Should have experience in customer service and managing incoming calls.

• Strong organizational skills and the ability to manage multiple tasks efficiently.

• Excellent written and verbal communication skills.

• Must be capable of maintaining confidentiality and handling sensitive information.

• Should have the ability to work independently and within a team.

• Problem-solving skills and the ability to make decisions under pressure.

• Must have a high level of attention to detail and accuracy.

• Experience in managing office supplies and equipment.

• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.

• Should have the ability to manage and maintain filing systems, both electronic and physical.

• Must be adaptable and able to work in a fast-paced environment.

• A strong understanding of office management procedures and departmental and legal policies.

• Should have the ability to handle and direct all incoming calls to the relevant departments.

• Experience in preparing and updating spreadsheets and databases.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .