Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Middle Office team.

By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview:

We are looking for an Operational Lead in the Business Analyst space within Securities Services Operations who will contribute to the client implementations and developments of new technologies within the Middle Office business.

The role requires both analytical and project management skills in order to design and manage the migrations runbooks or lead the developments of complex solutions and services for our clients and operational teams. Communication and interpersonal skills are required to effectively cooperate with multiple stakeholders across Product, Technology, Operations and our Clients.

What you’ll do:

• Lead new business onboarding and system developments projects; management of multiple high priority visible projects

• Support migration tasks and Production Validation Testing for new system functionalities and client changes

• Preparation of business requirement documentation & analysis of proposed system changes, gathering consensus between business requirements and technology deliverables to assure smooth projects implementation;

• Active cooperation with Product, Technology, Oversight and Clients with view of making products and services scalable and efficient

• Challenge the status quo, display initiative and innovation – along with implementation of chosen productivity initiatives

• Very close cooperation with other Change teams and BAU to work out standardized offering, procedures and operating model

• Well organized capacity management and dynamic prioritization

• Pro-active risk management and cooperation with necessary stakeholders in order to mitigate operational risk and adherence to all Citi policies.

• Support high quality of service delivered by the team

• Perform regular and ad hoc trainings for team members

• Display appropriate involvement in Department strategic planning

• Support manager with running team meetings, providing feedback for 1-2-1s and appraisals

What we’ll need from you:

• Minimum 7 years of experience in institutions linked to capital markets; at least 3 years’ experience in leading changes through dynamic growth environment

• Knowledge of functioning of different financial instruments

• Knowledge of SSO operational environment and end to end trade flows

• Previous background in Fund Accounting/Middle Office is a must

• Advanced knowledge of accounting and SWIFT

• Experience in leading projects – at least 2 years

• Good organizational and prioritization skills. Independent, self-motivated and hard working

• Ability to handle work pressure

• Excellent communication skills (oral & written) – ready to lead meetings with internal and external Clients

• Outstanding analytical skills & ability to synthesize information

• Team player able to build strong professional relationships

• Effective planning skills, ability to prioritize tasks and to work under pressure without supervision in a complex work environment

• Ability to solve complex issues across SSO Operations and apply an appropriate risk management response

• Process improvement capabilities, ability to challenge the status quo, think innovatively and introduce improvement initiatives

What we can offer you:

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as

• Private Medical Care Program

• Life Insurance Program

• Pension Plan contribution (PPE Program)

• Employee Assistance Program

• Paid Parental Leave Program (maternity and paternity leave)

• Sport Card

• Holidays Allowance

• Sport and team recreation activities

• Special offers and discounts for employees

• Access to an array of learning and development resources

• A discretional annual performance related bonus

• A chance to make a difference with various affinity networks and charity initiatives

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

#LI-BA1

Job Family Group:

Operations - Core

Job Family:

Operations Project Management

Time Type:

Full time

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.