Make an impact with NTT DATA

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Your day at NTT DATA

The Infrastructure Design Engineer is a seasoned subject matter expert, responsible for designing and implementing information systems to support the enterprise infrastructure of the organization.

This role ensures that all systems are working at optimal levels and supports the development of new technologies and system requirements.

What you'll be doing

• Provide guidance and direction in area of infrastructure technology specialization to support platforms and sectors

• Apply the discipline of engineering to deliver critical platform application support and optimize platform/sector functionality

• Fully understand, support, and define platform and areas supported to minimize risks and impact to customers,

• Review issues and escalations, as well as resolve production problems, ensuring that status and technical matters are reported to management in a timely manner

• Utilize skillset to provide support, troubleshooting and performance-tuning within technical domain

• Support the creation and implementation of system improvements that will improve performance of application and reliability while maintaining controls

Core Role Competencies

• Technical Knowledge: Applies in-depth/comprehensive knowledge of specialty area (s)/subject domain to assume responsibility for large, complex system(s) / initiatives.

• Team Collaboration: Experienced in collaborating with a diverse team to accomplish a difficult task and/or handle a high-stakes business issue/s. Establishes organization support for team (positive relationships with leaders, sponsors, and partners)

• Risk Management: Examines and defines factors that could adversely affect task completion, delivery, or achievement of customer satisfaction. Evaluates controls to help mitigate negative outcomes through prevention, detection, and correction. Identifies the risks of negative outcomes, including inadvertent error or fraud. Ensures ongoing compliance with regulatory requirements.

• Processes/Procedures: Ensures processes and procedures are in place for self and others to use. Seeks ways to improve existing processes, adjusting, or recommending reengineering improvements.

• Managing Innovation : Identifies assumptions and sees alternative ways to view or define problems. Is not constrained by thoughts or approaches of others. Views situations from multiple perspectives; brainstorms multiple approaches and solutions and can take a creative idea and put it into practice.

• Effective Communication : Leads communications on major change / initiative. Evidence of careful planning of the strategic messages, writing of presentation/report, consideration of challenging messages that need to be conveyed, and execution of that plan to achieve desired outcome. Keeps audience engaged and frames message in line with audience experience, background, and expectation.

Skills / Experience Levels

• Candidate should have multiple years of experience in your area of infrastructure technology specialization to support Applications hosted on Windows.

• Strong communication skills with the ability to articulate clearly in high stress situations

• Work independently and are self-directed to work with application teams..

• 5+ years of experience and have skills and proficiency with Windows server.

• Application knowledge on MS Office Tools, including SharePoint, Teams, Excel, etc.

• At least the last 3 releases of Windows Server.

• TCP/IP, Routing Principles, Firewall Rules, DNS, troubleshooting packet loss/latency issues.

• Active Directory, SRV Records, and Windows Authentication Process

• MS Vital Signs, System Performance Counters, and analyzing resource exhaustion

• PowerShell and the ability to create scripts or execute commands remotely against one or more servers.

• Windows Clusters and high availability solutions

• Remote Storage (SAN, NAS, MPIO, SCALEIO, Veritas Volume Manager)

• HP Hardware, Driver/Firmware Updates, Diagnostics

• VMWare or other virtualization platforms

• ServiceNow or similar service management system.

• JIRA or similar project management platform.

Workplace type :

On-site Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.