eCommerce Key Account Manager (New Channels), Warsaw

• Location Warsaw, Poland

• Job ID 0000017214

• Category Sales, Marketing & Product Management

Job Description

We are looking for a commercially focused e-commerce Key Account Manager with exposure to the Polish E-Commerce sector to become part of our Poland, Ukraine, and Baltic region (PUB) and help us reach more builders at one of the most loved brands.

We have an excellent opportunity for a collaborative relationship focused and analytically savvy individual to grow our digital offering in partnership with our customers. If you would love to work within a future thinking team owning important customer relationships and leading from the front, then this is the role for you. Please make sure an application is in English.

No relocation support is offered for this role*

Core Responsibilities

• Scouting for new partners with a focus on Home & Decor, DIY categories

• Having the full ownership for maintaining and establishing the relationship with our Polish ecommerce customers

• Your experience in running ecommerce accounts with special focus on omni-channel customers and on digital tools (ads/display ads, advertisement) will be great benefit.

• Preparing and execution of operational customer business plans and as well implementing the strategy.

• A strong eye for business with significant exposure to working on trading terms to deliver new business with partners.

• Preparing & analysing sales reports, customer scorecard, ecommerce data based on google analytics, trade analytics, marketplace data.

• Collaborate will other Key Account team members, Trade Marketing, and the Digital Team to share knowledge and ensure effective processes and customer happiness aligned to our Partner Promise.

Play your part in our team succeeding!

The position is within the B2B E-commerce department which currently represents half of the overall regional business. The role involves driving consumer sales through B2B partners and reports to Senior Key Account Manager and is pivotal to the overall channel strategy, focusing on Marketplaces and New Channels which are key growth pillars for both E-commerce and regions success.

Do you have what it takes?

• Polish and English language skills both written and spoken are important to convey sophisticated ideas and proposals.

• A strong eCommerce Key Account management background, preferably within top tier international FMCG.

• Solid strategic orientation proven by shaping own area of responsibility.

• Curious and customer centric, results orientated with a demonstrable performance record.

• Excellent collaboration skills with an ability to listen and adjust.

• PC skills – Google data analytics, SimiliarWeb

Join the global LEGO® family!

What’s in it for you? Here are some of what to expect:

Family Care Leave – We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellness – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based.

Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus – We do our best work to succeed together. When goals are reached, you’ll be rewarded through our global bonus scheme.

Your workplace – Our offices will be your primary workplace with flexibility to work from home during your working week. Your People Leader will discuss the principles of our hybrid work model, role eligibility and frequency with you.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic, and inclusive culture of play at the LEGO Group, where everyone feels safe, valued, and they belong.

The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g., race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Build your career brick by brick at the LEGO Group.

Bringing it to life

“This is an outstanding opportunity to tackle a key role in delivering a phenomenal LEGO® shopper and customer experience via E-commerce channel - together with forward-thinking colleagues in the PUB region and the wider LEGO Group!”

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

Research shows that women and people from different minority backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.