Job Information
UL, LLC Sales Coordinator in Warrington, United Kingdom
As our global footprint and customer base continue to grow, we are looking for a Sales Coordinator to join our team.
Under moderate supervision, you'll support UL’s sales professionals in all administrative processes, including quote generation, order processing and booking, post-sales customer service support and anywhere else administrative assistance is required.
Applicants with experience supporting strategic accounts will be preferred.
Engages with customers via telephone or electronic inquiries to address inquiries and admin-related activities
Works within standard operating procedures under supervision to develop and share quotes using standardized pricing tools
Client follow-up and aid in turning quotes into orders.
Support account managers by performing included but not limited to admin-related tasks
Applies experience and skills to complete assigned work within own area of expertise
Connects customer to appropriate UL personnel (Account Manager, SEs/ISEs, delivery teams and engineers, etc.) when appropriate
Track account history and supply data from internal sources as requested by account owners and representatives to facilitate deeper knowledge of account and account opportunities
Collaborates with internal resources to resolve customer inquiries and ensure that the customer receives the proper message to ensure complete understanding and results requested
Based on the relationship and deep understanding of the customer and needs, provides input to account manager to inform sales strategy where applicable
Build an internal UL problem-solving network and proactively engage internal personnel to
anticipate problems, improve delivery, and develop solutions that improve ULS’ customer experience
Meet established timelines for pre-and post-sales activities.
High school diploma
Proficient in MS Office (Word, PowerPoint, Excel, Outlook), and CRM software
Under 3 years of related experience
Business acumen and a sufficient understanding of business sales processes
Experience managing internal systems and data sources
Strong communication and administrative skills
English proficiency preferred.
Out of the box thinking
Works on their own initiative with less supervision
A global leader in applied safety science, UL Solutions transforms safety, security, and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth.
The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission.
We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future.
From the adoption of electrification to the enablement of 5G and new mobility, we collectively look toward new frontiers, working for a safer world. Our science is your advantage.
Mission: Working for a safer world
UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:
Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.
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