Job title - Technical Data Analyst

Work type – Onsite from Warren MI 48093.

Contract on W2 for a duration of 12+ months (Possibility for extension)

Pay budget - $25 - $29.25

Required

• Competence with typical office computer applications, e.g., Microsoft Word, PowerPoint, Excel, Outlook

• Strong written and oral communication skills

• Excellent interpersonal skills and ability to resolve conflict

• Self-motivation with limited supervision

• Ability to work in a warehouse environment

Preferred

• 2-year associate’s degree

• Automotive knowledge

• Experience working in an independent/dealership service or parts department

• Experience in creating documentation for a professional/technical audience

• Experience with hazmat regulations and Department of Transportation 49 CFR

Job Responsibilities:

• Review existing summary reports of non-compliance issues for possible action.

• Complete documentation regarding non-compliance using provided PowerPoint templates for formal field/dealer feedback.

• When needed, take appropriate action to address the non-compliance.

• Ensure evidence supports actions taken.

• Interface directly with the dealer, field staff, and the WPC team.

Specific Responsibilities:

• Identify non-compliance concerns using existing reports (i.e., hazmat, improper packaging, incorrect parts).

• Respond to requests from the WPC team to document a concern with when non-compliance is observed.

• Document non-compliance in provided PowerPoint templates for a professional/technical audience.

• Provide field staff/dealer with formal feedback using provided PowerPoint templates to substantiate the concern.

• Communicate verbally and in writing with the dealers, when required.

• Act as site representative for dealer inquiries regarding feedbacks, including hazmat, improper packaging, and return of incorrect parts. Respond respectfully.

• Take appropriate action to address the non-compliance issues, when needed.

• Monitor weekly/monthly reporting to identify trends.

• Work with the internal customer to identify actions required to achieve the desired results.

• Ensure accurate and proper reporting to leadership.

• Support meetings as required.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.