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Wolters Kluwer
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Waltham, Massachusetts
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-sale customer experience).
Project Accountability : Define and lead Transformation projects ... Engineering, Clinical Content, Product Management, Systems Implementation, Customer Support, Customer Success
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Wolters Kluwer
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Waltham, Massachusetts
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understand how to resolve customer issues will directly lead to satisfied customers and business success ... other healthcare IT systems.
Manage the process for taking a new customer project from the phase of
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Wolters Kluwer
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Waltham, Massachusetts
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Customer Service Operations Associate role offers growth potential opportunities, professional ... offices, weekends off, and amazing benefits.
What You'll be Doing:
The Customer Service
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Wolters Kluwer
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Waltham, Massachusetts
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_**
Lead key research projects for the Division (projects may cover an array of customer segments ... the analysis.
Engage third party consultants, as needed, by creating an RFP for the project
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Wolters Kluwer
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Waltham, Massachusetts
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.
This will be achieved by promoting collaboration with the business units, project teams and internal ... .
Provide the description, mission, process objectives and metrics to measure success.
Communicate
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Wolters Kluwer
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Waltham, Massachusetts
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* *: ** Up to 50% travel -- customer visits, beta site visits, sales support, and other travel as required ... and process technical detail and simplify this into customer facing messaging and illustrations
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Wolters Kluwer
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Waltham, Massachusetts
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degree or equivalent required
Travel *: * Up to 50% travel -- customer visits, beta ... and process technical detail and simplify this into customer facing messaging and illustrations
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Wolters Kluwer
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Waltham, Massachusetts
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of human resource management to contribute to the success of the business.
Proven track record ... others with the specific goal of providing service and organizational success. Experienced in working
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