Description

We are looking for a diligent Customer Service Representative to join our team in the Real Estate & Property industry, located in Walnut Creek, California. As part of our team, you will be tasked with providing excellent customer service both over the phone and in person, handling account and membership inquiries, and offering technical support to our customers. This role offers a contract to hire employment opportunity.

Customer Service Representative Responsibilities:

• Assist customers over the phone and in person, ensuring high-quality service delivery

• Answer questions regarding account details and membership dues

• Provide technical support and resolve any technical difficulties the customer may be experiencing

• Update the database with new customer profiles and keep members updated on their membership dues

• Process orders for products, ensuring they are shipped out and received in a timely manner

• Assist in the planning and execution of events for members on a quarterly basis

• Maintain a positive attitude and excellent technical skills to effectively handle support questions

• Display strong interpersonal skills, interacting heavily with people on a daily basis

• Exhibit a team-oriented mindset, capable of working effectively in a team environment

• Manage all tasks with the understanding that no task is beneath them.

If you are interested in this Customer Service Representative role, submit your resume today.

Requirements • Possess strong customer service skills with the ability to effectively communicate

• Have a thorough understanding of the real estate and property industry

• Ability to solve complex customer inquiries and complaints

• Proficient in the use of customer relationship management (CRM) software

• Must possess excellent interpersonal and communication skills

• Ability to work effectively in a team-oriented environment

• Strong problem-solving skills and the ability to think critically

• Must have a high level of professionalism and ethical standards

• Ability to multitask and manage time effectively

• Possess a high level of attention to detail and organizational skills

• Ability to adapt to changing business needs and requirements

• Must have a strong understanding and respect for diversity and inclusivity in the workplace.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .