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Tri-County Action Program Technology Coordinator in Waite Park, Minnesota

We are looking for a professional, enthusiastic and organized individual to join our team as a Technology Coordinator for the Public Transit Department out of our Waite Park location. Primary responsibilities of this full-time, exempt position will include: *Equipment setup and maintenance, such as purchase/replacement of hardware and software in consultation with leadership, and setup of computer equipment (PCs, laptops, monitors, printers/scanners, tablets, radios, internet, etc.) *Manage IT help tickets, troubleshoot issues, and work with vendors on updates and maintenance issues. *Train staff on IT equipment, including tablets and driver mates; create documented training materials such as user guides, videos and standard operating procedures. Conduct refresher trainings as needed. *Manage training portals; create and manage reports with Crystal Reports and review test sites for errors before production. *Participate in MNDOT development projects (contactless payment, mobile ticketing) and test new technologies; work with software vendors to ensure back-end functionality and reporting is accurate. *Maintain REI camera systems on buses, including storage of video. Wage range is $30.31-$37.90 per hour and includes a comprehensive benefits package, including paid holidays, paid personal days, PTO, health/dental/vision, life insurance, employee assistance and 403b retirement savings match, as well as professional development opportunities.

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