1.Ensures that the customer receives quality service by providing workdirection for restaurant staff.

为餐厅员工指明正确的工作方向，确保客人能够接受到优质的服务

2.Implements new standards and procedures for the restaurant as and when required.

执行餐厅标准和程序

3.Adheres to and ensures all line employees adhere to the hotel policies and procedures.

确保所有岗位的员工都坚持遵循酒店的政策和程序

4.Handle guest complaints and keeps manager informed of relevant complaints.

处理宾客投诉并及时的汇报给经理

5.Provides employees with the information needed to perform their job effectively

为员工提供必需的信息，提高他们的工作效率

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.