Windows Systems Administrator

Virtual Req #1207

Wednesday, March 12, 2025

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are atop veteran employer (https://www.asrcfederal.com/asrc-federal-earns-military-times-best-for-vets-and-military-com-top-25-veteran-employer-honors/) andCertified Great Place to Work™ (https://www.asrcfederal.com/asrc-federal-receives-great-place-to-work-certification-for-2024/)

Overview: We are seeking a skilled System Administrator to manage and support our Microsoft Teams, Microsoft 365, and Exchange environments. The ideal candidate will have strong technical expertise, excellent communication skills, and a proactive approach to problem-solving.

This is a full time remote position.

Key Responsibilities:

• Administer, configure, and maintain Microsoft Teams, Microsoft 365, and Exchange environments to ensure optimal performance and security.

• Monitor system performance, troubleshoot issues, and implement solutions to minimize downtime and ensure continuity.

• Collaborate with cross-functional teams to develop and implement IT policies and procedures.

• Perform regular system updates, patches, and backups to maintain system integrity and security.

• Provide technical support and guidance to end-users, addressing their needs and resolving issues promptly.

• Document system configurations, procedures, and changes to maintain an accurate and comprehensive knowledge base.

• Stay updated with industry trends and emerging technologies to recommend improvements and enhancements to existing systems.

• Participate in on-call support rotation and respond to after-hours incidents as needed.

• Ability to work independently and collaboratively in a team environment.

• Manage users, groups, and roles within Microsoft Teams.

• Stay updated with the latest features and updates in Microsoft Team

• Configure Teams phone users, call policies and device settings.

• Monitor and troubleshoot Teams Phones performance and provide technical support to users.

• Troubleshoot Microsoft Teams Rooms call/meeting quality and performance issues

• Moves, add, changes pertaining to Microsoft Teams Auto Attendants and Call Queues

Qualifications:

• 2+ years of experience in system administration, specifically with Microsoft 365 Cloud Environment (Including Exchange and Teams).

• BS/BA degree or additional years of experience in lieu of degree

• Strong knowledge of Active Directory, PowerShell scripting, and other administrative tools.

• Excellent problem-solving skills with the ability to troubleshoot and resolve technical issues efficiently.

• Strong communication skills, both written and verbal, with the ability to convey technical information to non-technical stakeholders.

• Certification in Microsoft technologies (e.g., MCSA, MCSE) is a plus.

• Ability to work independently and collaboratively in a team environment.

• Strong understanding of communication and collaboration tools

• Experience with Microsoft Teams administration and support.

• Mid-level understanding of VoIP protocols

We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.

EEO Statement

ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.

Other details

• Job FamilyInformation Technology

• Job Sub-FamilySystems Administration

• Pay TypeSalary

• Min Hiring Rate$88,000.00

• Max Hiring Rate$112,000.00

• Required EducationBachelor’s Degree

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