Job Information
Carlson Waginlit Travel Web & Digital Meeting Specialist in United States
Purpose of the role:
Support end-to-end CWT’s web and other digital servicing offering, development life cycle, provide unparallel consultative customer service and customer experience to meeting owners, clients, and attendees.
Main responsibilities:
- Create, develop and maintain attendee registration website using a CMS platform.
- Provide support and development to other digital service offerings such as, but not limited to, Mobile App, Onsite Technology and Virtual Solutions.
- Support clients through utilization of the event technology tool as described by the client agreement.
- Consult with the client and provide guidance on design and functionality to ensure client specifications, standards and objectives are met and client is appropriately informed.
- Build and maintain strong client knowledge by attending weekly conference calls to further define/re-define process and procedure.
- Monitor all active websites to proactively escalate potential client or supplier issues to manager/program manager for resolution. Involve client where appropriate.
- Perform other duties as assigned.
#LI-REMOTE #LI-PS
Education & experience
Education
- University degree or equivalent experience and has a major in Information Technology or Web Development
Experience
- 2 years of web development and digital meeting experience that includes basic HTML/CSS/Javascript coding
- Experience in web development using CMS, preferred
- Experience in using Web registration platform such as Cvent, Hopin, etc, preferred but not required
Knowledge & skills
- Intermediate to advance knowledge on web coding (HTML, HTML5, CSS) required
- Intermediate to advance knowledge on web programming tools/applications such as Adobe Dreamweaver, preferred
- Knowledge on web building using WYSIWYG application
- Graphics skills using the Photoshop, Illustrator or similar design software application.
- Communication skills (concise, clear, effective and professional)
- Detail-orientation, organization, prioritization and teamwork-oriented.
- Ability to understand and enforce company SOP (Standard Operation Process).
Languages
- English fluent both oral and written
- Spanish (desired, but not mandatory)
/Expectation to work from 4pm till 12am (US Central Time Zone)/*
Job: *Web & Digital Meeting Services
Organization: *Customer_Meetings & Events
Title: Web & Digital Meeting Specialist
Location: **
Requisition ID: 230000OD