Cleveland Clinic Theatres-Nurse-Surgical-Services-Manager-London in United States

Job Summary:

The Theatres Manager will be responsible for leading and managing perioperative and operating room theatres, staff and care delivery. This role manages practice of professional nursing and delivery of care ensuring superior clinical outcomes, while creating an environment of compassionate, patient-centered care of the highest quality. The Theatres Manager establishes clinical direction for nursing care delivery, provides clinical supervision and maintains quality outcomes and supervises all aspects of personnel management, recruitment, hiring, appraisals and development. They will also maintain adherence to regulatory standards, coordinate unit operations with other depts. develops and monitors budget and ensure collaboration with academic partners and student education programmes.

Responsibilities:

  • Leadership:

  • Leads the caregiver team in the delivery of patient care collaborating with other disciplines to facilitate achievement of planned and expected outcomes.

  • Promotes a culture of shared accountability throughout organization.

  • Incorporates principles of Transformational and Serving Leadership.

  • Assumes a leadership role for operating models, supply, equipment and process standardization.

  • Applies relationship-building values and the principles of team dynamics to perform effectively in different team roles to plan and deliver patient/population-centered care that is safe, timely, efficient, effective, and equitable.

  • Plans and develops goals for Perioperative department practices.

  • Maintains confidentiality with patients and families and adheres to CCL Code of Conduct.

  • Maintains current knowledge through ongoing learning and professional certification.

  • Advocates for Nursing and Allied Health representation throughout organization.

  • Leads in an ethical manner, consistent with CCL values.

  • Collaborates with multidisciplinary teams for the continual development of the Theatre practices.

  • Interacts with vendors to evaluate new company products.

  • Facilitates immediate communication to nursing units for particular problems, e.g. emergency product recall, communication systems outage.

  • Demonstrates the ability to develop a collaborative, therapeutic alliance with individuals.

  • Facilitates resource coordination during off-hours to meet the unique needs of patients/family members; such as translators.

  • Provides leadership and other support in crisis intervention activities, including internal and external emergencies, physical crisis intervention and disaster triage.

  • Appraises own performance and develops a plan for improvement and continued professional growth.

  • Clinical:

  • Facilitates optimum patient flow throughout hospital through coordination between unit leadership staff, bed management and staffing office.

  • Oversees the completion of timely patient admission and ongoing assessments, plans and updates plan of care based on individual patient needs.

  • Demonstrates growth and development in clinical and management skills through an ongoing process of education consultation and pertinent literature; maintains clinical and managerial competencies.

  • Serves as a clinical resource and coach to all Nursing staff with particular emphasis on new staff members.

  • Serves as a consultant to physicians, Allied Health and other departments relating to surgical practices.

  • Evaluates, develops and coordinates implementation and revision of core standards of care, policies and SOPs.

  • Administers prescribed medications in accordance with approved policies and protocols, utilizing barcode scanning.

  • Monitors and analyzes surgical business data and maintains optimum scheduling, utilization and efficiency practices.

  • Provides feedback on strategies to decrease costs, adherence to safe staffing models, and use of high-cost resources.

  • Provides direct care and evaluates outcomes, incorporating principles of family centered care.

  • Monitors and documents patients' condition and effectiveness of care and interventions.

  • Ensures that nursing and clinical practice is in accordance with the mission and strategic plan

  • Communicates with patients, families, communities, and other health professionals in a responsive and responsible manner that supports a team approach to maintaining health and treatment of disease.

  • Communicates patient clinical information clearly and accurately, documenting pertinent information in medical record and ensuring complete documentation of patient care.

  • Engages patient and family in hand-off of clinical information and planning daily plan of care as appropriate.

  • Quality & Continuous Improvement:

  • Monitors and resolves customer service issues and provides feedback regarding satisfaction results to Nursing Leadership, staff and /or other involved individuals in a positive and timely manner.

  • Demonstrates commitment to providing evidence based practice care by: adhering to protocols for the care of patient populations in which assigned, reporting needed changes in practice supported by evidence, and participating in evaluating patient outcomes utilizing evidence

  • Formulates, interprets, and enforces policies, procedures and best practices.

  • Analyzes aggregate data to identify trends and opportunities for improvement.

  • Keeps abreast of best practice information for nursing profession.

  • Develops quality improvement programs that ensure compliance with established guidelines.

  • Facilitates the incorporation of patient safety and Magnet principles into clinical nursing care.

  • Coordinates and evaluates patient care through unit and patient rounding, and patient/family related conferences as needed.

  • Monitors key performance indicators, including quality, patient safety, financial, operational and patient/family satisfaction during off shift hours.

  • Assesses educational needs of patients and significant others considering cultural needs and other special concerns.

  • Provides teaching and educational material to the patient and/or significant as appropriate.

  • Delegates appropriate components of the nursing care plan to other members of the nursing team.

  • Identifies opportunities to integrate and innovate care delivery.

  • Respects Patient Rights and demonstrates behaviors of a Patients' First Philosophy.

  • Incorporates the CCL Professional Practice model and patient safety principles into clinical practice.

  • Reports errors and near-misses

  • Develops and implements process improvement initiates based on best available evidence.

  • Proficient in all aspects of CCL's standards of care.

  • Develops and implements staffing matrixes based on appropriate staffing mix.

  • Ensures that all direct reports are clinically competent to provide high quality care.

  • Other duties as assigned.

Education:

  • Bachelor's Degree in Nursing required.

  • Master's Degree in Nursing preferred.

Languages:

  • Ability to speak and write in English is required.

Certifications:

  • Nursing registration (First Level) through the Nursing & Midwifery Council (NMC) required.

  • Certification in related field preferred.

Complexity of Work:

  • Requires critical thinking skills, decisive judgment and the ability to work autonomously.

  • Must be able to work in a stressful environment and take appropriate action.

Work Experience:

  • A demonstrable track record of overseeing a Theatres department - a minimum of 1 role and preferably more in Theatres Management.

  • Overseeing a complex Theatres operation, with responsibility for safe staffing and operational running of Theatres, Anesthetics & Recovery teams.

  • Leadership of large specialist Theatres teams (at least 50 + staff, ideally larger)

  • High degree of clinical expertise in specialty area managed required.

  • Demonstrated leadership, management, communication, counseling, problems solving, decision making, conflict resolution and group process skills required.

  • Three years of recent clinical experience and at least one year of health care management experience required.

Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required.