Summary For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/. As needed, additional positions may be filled using this announcement. One position is being advertised for the Western District of Tennessee Responsibilities If selected for this position, you will serve as the Supervisory Information Technology (IT) Specialist for the United States Attorney's Office for Western District of Tennessee. You will be responsible for independently planning, designing, executing, and supervising Information Technology (IT) programs, projects, and work involving a variety of IT specialty areas which support the information management needs of the District. Typical work assignments will include: - Providing leadership, developing, evaluating, and improving IT support to promote overall district effectiveness and efficiency. - Managing/distributing workload, participating in the hiring process, resolving grievances and complaints, developing performance plans, and counseling employees regarding their progress. Providing customer support services including installation, configuration, troubleshooting, customer assistance, and training. - Performing advanced and complex informational systems design, development, test, and implementation of new applications to meet the needs of the United States Attorney. - Monitoring network capacity and performance. - Performing network diagnostics and resolves network problems. - Performing tasks associated with the day-to-day operation. Responsibilities will increase and assignments will become more complex as your training and experience progress. Requirements Conditions of Employment Qualifications In order to qualify for this position, you must demonstrate possession of each of the following basic competencies AND at least one year of specialized experience equivalent to the GS-12 level in Federal Service, as defined below: Basic competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving. Specialized Experience is defined as experience evaluating and resolving hardware and software problems; providing user training and assistance on variety of routine applications; planning and improving information systems to meet the needs of customer requirements; troubleshooting end user computer hardware and software issues; configuring, installing, and maintaining networked systems including hubs, routers, switches, bridges, servers, workstation and mobile device troubleshooting and support, and related hardware; maintaining systems accounts with various enterprise software programs. Interagency Career Transition Assistance Plan (ICTAP)- The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Veterans Employment Opportunity Act (VEOA) -VEOA allows eligible veterans to apply and compete for positions announced under merit promotion procedures when the hiring agency is recruiting from outside its own workforce. To be eligible for a VEOA appointment, a veteran must be honorably separated and either a preference eligible or have substantially completed three (3) or more years of continuous active military service. If you are applying for a Merit Promotion announcement and wish to be considered under VEOA, you must submit a copy of the Member Copy 4 of your DD-214, in addition to any other required documents listed on this announcement. Special Employment Consideration - Persons with disabilities, veterans with a compensable service-connected disability of 30% or more, certain other veterans, spouses of certain members of the armed forces, and returning Peace Corps volunteers are examples of individuals who are potentially eligible for non-competitive appointments. For further information, click on the links provided below . You must specify in your online questionnaire under what authority you wish to be considered and submit appropriate documentation to verify your eligibility. Noncompetitive Appointment Authorities Links: https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#url=Types-of-Appointments Education Education may not be substituted for specialized experience at this series/grade level. Additional Information Payment of relocation expenses will not be authorized. The Department of Justice offers a comprehensive benefits package that includes, in part, paid vacation; sick leave; holidays; telework; life insurance; health benefits; and participation in the Federal Employees Retirement System. Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. See http://www.sss.gov/. Reasonable Accommodation Statement: Federal Agencies must provide reasonable accommodation to applicants with disabilities, where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement: The Department of Justice is committed to equal employment opportunity and providing a workplace free of discrimination and harassment for all employees and applicants. See U.S. Department of Justice Equal Employment Opportunity Policy for complete details. Diversity Statement: As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.