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Xylem Senior Sales Representative in Durham, North Carolina

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Sells products, services and solutions to customers and acts as point of contact post-sale, focusing on ongoing customer satisfaction, retention, and growing business year over year. Maintains relationships with accounts by visiting customer sites within assigned territory, defined by geographic area, industry, or product/service segment. In addition to face-to-face meetings, engage with customers in a variety of mediums to close sales and support clients. Responds to client inquiries and offers technical recommendations for appropriate products and solutions. Responsible for a complex, technical customer base within the Pharmaceutical, Microelectronic and Industrial manufacturing space. Accountable for advancing opportunities through the sales stages in CRM, along with being accountable for CRM data used for forecasting and SIOP. Must work with a sense of urgency to execute sales strategy, generate sales reports, and identify opportunities to increase sales volume while ensuring service levels are met.

• Contacts both new and existing customers to sell new and recurring business

•Creates and delivers quotes and proposals to deliver to customers

•Ensures customer satisfaction and retention

•Accurately records information in CRM for forecasting

•Continues to stay up to date on company and customer technology to remain a trusted partner

•Conducts Sales Presentations, Product Demonstrations and Site Walks

•Facilitates new customer engagements (Webinars, Lunch & Learns, Trade Shows, etc.)

•Sells complex products and services; utilizes developing an advanced technical knowledge of products, services, and industry to recommend best solutions to customers

•Other duties as assigned

FORMAL EDUCATION:

Required:

•High School Diploma or equivalent

•2-5 years of experience

Preferred:

•BA/BS

KNOWLEDGE & EXPERIENCE:

Required:

• Strong communication skills

•Intra-departmental communication for purpose of alignment/information sharing

•Strong sales techniques and strong understanding of company offerings

•Comprehensive knowledge in area of specialization

•Working knowledge and ability of the collaborative selling process

•Ability to complete sales with little to no supervision

•Demonstrates strong ability to identify and cultivate sales from new and/or existing customers

•Must have an acceptable driving record to be insurable to drive for company business

•Basic understanding of ERP and CRM systems

•Fluency in Microsoft Office applications (Outlook, Word, Excel)

TRAVEL REQUIREMENTS: 30% to 60%

Salary range:

$70,500.00 - $126,500.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

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