KPM is looking for an ambitious Sales Coordinator with strong customer service skills and a passion for people to join the team in our Houston area!

This is a full time position and compensation will range based on experience.

The Sales Coordinator is responsible for utilizing the RealPage® ILM lead management software to follow up with prospective residents and increase company revenue by improving the lead to lease ratio.

Responsibilities:

• Improve lead to lease ratio by placing outbound calls to follow up with prospective residents, schedule tour appointments at various multifamily sites, and answer questions to “close” the deal.

• Provide exceptional customer service to enhance the leasing experience for renters and residents

• Document accurate and timely notes following every call to ensure visibility with onsite Leasing staff

• Send follow up communication through the ILM lead management software to email and coordinate with prospects and leads

• Perform other duties assigned

Requirements:

• High School Diploma or Equivalent required / College degree preferred

• Excellent verbal and written communication skills

• Must be able to communicate effectively with prospective residents and team members

• High sense of urgency, with the ability to meet deadlines

• Ability to articulate and relay information in an effective and efficient manner

• Must be proficient in Microsoft Office Suite, Word, Excel, and Outlook

• Must have excellent customer service skills

• Previous call center experience preferred

Physical Requirements / Working Conditions:

• Prolonged periods sitting, standing, and walking throughout the workday

• Push, pull, bend, stoop, squat, kneel, climb stairs, and reach above shoulders

• Must be able to type efficiently

• Must be able to lift up to 15 pounds

• Must be able to work indoors / outdoors or in extreme weather conditions

• Must be able to work weekends and/or evenings on a rotating schedule