Public Safety Tele-Communicator I or II

Print (https://www.governmentjobs.com/careers/casperwy/jobs/newprint/4409470)

Apply



Public Safety Tele-Communicator I or II

Salary

$48,006.40 - $60,673.60 Annually

Location

Casper Police Department - Casper, WY

Job Type

Full-Time

Job Number

1142-12

Department

Casper Police Department

Division

PSCC (781)

Opening Date

02/28/2024

Closing Date

Continuous

• Description

• Benefits

• Questions

Class Summary

Click HERE to learn about our team! (https://youtu.be/AF6TwAAZQEI)

Monthly Testing

Testing Invitations Sent Monthly - 3rd Week of the Month

Passing Candidates Interview - 4th Wednesday of each Month

Typical Class Essential Duties

Click HERE for the full job description. (https://www.governmentjobs.com/careers/casperwy/classspecs/1266676?keywords=public%20safety&pagetype=classSpecifications)

Learn more about why we love our community:

https://www.visitcasper.com/

https://casperwyoming.org/

https://casperwyoming.org/relocate/

https://choosecpr.com

Training, Experience & Certifications

Training Provided

Experience is not required!

Upon hire, Public Safety Tele-Communicators will participate in a 30-week paid program to receive extensive training on all of the skills needed to be a successful Public Safety Tele-Communicator. After gaining the required experience and certifications, employees can progress to a Tele-Communicator Level II or Level III, which will increase earning opportunities.

Training hours are from 8:00 a.m. - 6:00 p.m., Monday - Thursday (10-hour shifts)

Once trained and working in the call center, Tele-Communicators work three (3) consecutive

12-hour shifts, plus a short 4-hour shift every Wednesday, giving employees 3.5 days off each week (including one weekend day).

For example: Sunday, Monday, and Tuesday work 6:00 a.m. - 6:00 p.m.

and Wednesday work 6:00 a.m. - 10:00 a.m.

Supplemental Information & Physical Requirements

This position is eligible to naturally progress to a Public Safety Tele-Communicator II once the incumbent meets all the requirements for a Public Safety Tele-Communicator II and is pre-authorized by the Department Head, who must determine the operational need and budgetary requirements prior to an incumbent obtaining these requirements and/or working in this capacity.

Women, minorities, and individuals with disabilities are encouraged to apply.

Employment is subject to an extensive background investigation, including polygraph and psychological examination. The successful candidate must pass a pre-employment drug screen test.

Employment with the City of Casper is contingent upon a successful background screen and pre-employment drug test. Applicants who have failed a pre-employment screen or have been terminated from the City of Casper are ineligible for employment consideration for 12 months. You will become eligible for consideration 12 months from the date of your incident (pre-employment screen or termination).

As a condition of employment, the successful candidate must utilize direct deposit for payroll purposes.

Driving records are required for all new employees regardless of the position's driving requirements. If the employee has not held a Wyoming driver's license for the last three years, the employee must provide at their own initiation and expense a driving record from their previous state(s) of residence.

Physical and Environmental Conditions:

City of Casper employees that perform safety-sensitive tasks are subject to pre-employment and/or random drug testing. These tasks include, but may not be limited to:

• Emergency response/rescue

• Handling or working with hazardous materials, including chemicals as well as solid and liquid waste

• Operating or maintaining water and wastewater systems

• Maintaining City computer and data systems including networks, servers, communication systems, etc.

• Driving for the City of Casper, whether essential or non-essential

• Operating power-driven machinery or equipment

• Handling confidential information, including personnel, health, financial, or attorney-client information

• Working with or around children

Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, seeing and repetitive motions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Incumbents need sufficient clarity of speech, vision, and hearing, which permits the employee to listen and respond to radio transmissions and voice instructions as well as visual ability to view information on computer screens; and the ability to use foot pedals to activate the radio system; ability to communicate effectively in person, on the telephone, and over a two-way radio; ability to hear sounds within the normal range of hearing (phone conversations, co-workers, supervisors, radio traffic) and to hear in the presence of noise. Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, and visual cues or signals. Some tasks require the ability to communicate orally. Incumbents are subject to tasks that will involve extended periods of time at a keyboard or workstation.

The nature of duties involves constant mental attention to discern the appropriate needs of the callers and responding to public safety units. Incumbents in this position will be in situations where they may experience critical/trauma events and need to have the ability to quickly move between workspaces and/or facilities.

The City of Casper offers a variety of benefits to full-time employees. For more information on any of our benefits, please call Human Resources at (307) 235-8344.

Benefit Programs: Look at these amazing benefits!

• CIGNA Health

• Delta Dental

• VSP Vision

• Medical Reimbursement Account, Flexible Spending

• MASA Supplementary Ambulance Care

• Voya Supplementary Hospital, Accident, and Critical Illness Plans

• Short-term and Long-term Disability Options

• Life Insurance

• 457/IRA Retirement Options

• Employees Family Assistance Program (EFAP) Free Counseling Services

• Pet Insurance

• Legal Shield/ID Shield

• Ten Paid Holidays Annually

• Wyoming Retirement System - Retirement Income for life. Employer match exceeds employee contribution.

• Public Employee Pension Plan:

• Employer 9.37% Employee 9.25%

• Law Enforcement Pension Plan

• Employer 10.6% Employee 6.6%

• Paid Fire B Pension Plan

• Employer 16.00% Employee 11.245%

Paid Time Off (PTO): The City of Casper (City) recognizes that a period of leisure, or recreation, away from the job is beneficial. A new full-time employee will receive an advance of 80 PTO hours on their start date. Each full-time employee’s PTO accrual is limited to a total of 720 hours, which equates to 18 weeks (40-hours per week) of PTO.

Tuition Reimbursement: Reimbursement % is based on grade level received. Includes books and some fees.

Public Service Loan Forgiveness (PSLF): The City of Casper may qualify you to receive student loan forgiveness under the Public Service Loan Forgiveness. Visit https://studentaid.gov/pslf/ to learn more and understand whether you may be eligible.

Cordico - Mobile Wellness Ap: On-demand access to relevant trusted and effective wellness resources.

Employee Assistance Program: Free counseling available to employees and their immediate family members.

Ergonomic Assessments: Review of your workstation and recommendations made by our Risk Management team to ensure a safe and comfortable work environment.

Additional Benefits and Annual Fun Events:

Service Awards Luncheon - To recognize and celebrate years of service, employees who reach a 5-year milestone with the City are invited to an annual luncheon. This event includes catered food, awards, and great door prizes.

Annual Employee Golf Tournament - Swing into Fun: Join us for our annual employee golf tournament. This event is typically in late Summer at our Municipal Golf Course and offers food and door prizes. Open to current employees, retirees, and family members.

Employee Holiday Breakfast – Indulge in a delicious hearty breakfast and enjoy the company of the great employees at the City of Casper. We invite all employees to kick off the holiday season with our Annual Holiday Breakfast.

Chili Skate Night – Lace up your skates! Get ready to glide and slide at our Employee Chili Skate Night at the Casper Ice Arena. Employees and their families are invited to join us for an evening of icy fun and delicious chili.

Wellness Programs – Drawings for cash prizes for participants. Free access to the Casper Recreation Center for qualifying employees.

Leadership and Employee Development – We believe in nurturing talent, empowering individuals, and cultivating a culture of growth and success. Human Resources provides employee training and mentoring opportunities to foster leadership and employee development within our organization.