Our Client, a Commercial Banking company, is looking for a Production Support Program Manager for their Remote (Charlotte, NC/Atlanta, GA/Raleigh, NC) location. Responsibilities:

• Key initiatives for obsolete business application and infrastructure technology in use

• Production support teams in incident management reporting

• Application availability reporting

• Database change reporting

• Disaster Recovery process in a backup role to primary PM

• Agile teams in the Product Owner and/or Scrum Master roles

• AAA organizational needs as projects are assigned

• Miscellaneous reporting requirements

  Requirements:

• Program Management Experience

• Communicate effectively with team members, management and product owners

• Intermediate to advanced skills with MS Excel, PowerPoint, Outlook, Teams, Word

• Familiarity with the information technology field

• 1+ years of experience working on or with Agile teams

• Experience with tools such as SharePoint, Rally, ServiceNow and Archer

• Familiarity with the production support environment

  Why Should You Apply?

• Health Benefits

• Referral Program

• Excellent growth and advancement opportunities

  As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.