Location: Richmond, VA/ Kennesaw, GA/ Chicago, IL Duration: 12 months Description: Required Skills: Business or technology experience; focus in business Process Management (BPM, Six Sigma, DFSS; Lean experience a plus). Working knowledge of process-based technology framework (such as Infrastructure Technology Library(ITIL) or other). Certification a plus. Demonstrated ability to think strategically and execute tactically. Strategic thinker with the ability to challenge the status quo, drive change, design innovative solutions and deliver results Strong written and verbal communication skills, collaboration and influencing skills Strong partnership and relationship management skills; ability to work across functions and organizational lines/levels Ability to effectively challenge and build consensus, with ability to assimilate or integrate new concepts quickly High attention to details Demonstrated dependability and ability to act with a sense of urgency Desired Skills: Understanding of Infrastructure Technology functions and processes Understanding of Technology Services and how the IT processes support the lifecycle of the services Working knowledge of COBIT or other best practice. Certification a plus. Working experience with Process Maturity Assessments CMMI, TIPA or other best practice based on ISI/IEC 15504 standard. Certification a plus. ARIS (Architecture of Integrated Information Systems) modeling experience a plus Knowledge of banking technology Six Sigma Green or black belt certification Qualification: Must Have: Productivity Software: Microsoft Office Technical: ITIL Microsoft Outlook As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.