Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

POSITION SUMMARY

Manager primarily focused on employee expectations; Responsible for managing personnel deliverables, and execution of department goals; Manages and directs the daily work of their team to ensure on-time quality of customer requirements and achievement of business goals

CORE RESPONSIBILITIES AND TASKS

• May develop strategic direction for team

• Leads their respective shared services process team.

• Strong collaboration with all business partners to understand the impact of their respective process on all business units.

• Ensures that processes are well documented, and that staff is trained adequately

• Ensures that performance metrics are outlined for each process and that performance is measured and reported on.

• Constantly improving performance in relation to performance metrics, as well as process improvement.

• Educates business partners and customers on the impacts between business processes and business activities

• Collaborates across business processes and business segments to ensure alignment of processes to best practices. • May have budget responsibilities

• Has authority for personnel actions and will need extensive knowledge of department processes.

• Performs and audits necessary SOA

• Assumes full People Leadership Responsibilities inclusive of: Time & Attendance Management, recruiting; Team Development & Effectiveness; & Employee Engagement and Creating a Positive Employee Experience

Requirements

• Intra-departmental communication for purpose of alignment/information sharing/guidance/leadership

• Ability to develop and cultivate strategic relationships

• Able to executive tasks with high levels of autonomy;

• Strong collaboration with other disciplines

• Expert-level understanding of concepts in execution, broader organizational impact, and strong organization skills;

• Strong execution and organization skills;

• Strong understanding of general business concepts

• Excellent communication skills

• Fluent User of standard Microsoft Office applications (Outlook, Word, Excel, PowerPoint)

• Advanced SAP fluency in relevant area of expertise (e.g. SD, CS, CM module)

• Strong understanding of business reporting and delivering insights from those reports

• Fluent understanding of typical IT business tools; adapt at learning new programs quickly (e.g. homegrown IT solutions but also new cutting-edge tools like Data Analytics

• Fluency in a Field Service and CRM application like (MS Field Service or MS CRM)

Salary range:

$91,500.00 - $164,500.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation