Job Title

Military and Veterans Benefits Specialist II

Agency

Texas A&M University - Central Texas

Department

Veterans Affairs

Proposed Minimum Salary

$17.04 hourly

Job Location

Killeen, Texas

Job Type

Staff

Job Description

The Military and Veteran Services Specialist II, under general supervision, assists students with questions about and processes certification and enrollment requests for military and veteran education resources. Serves as a designated School Certifying Official with the U.S. Department of Veteran Affairs.

Essential Duties & Responsibilities:

• Serves as a designated School Certifying Official. Responsible for processing requests for certification under federal benefits and posting resources to student accounts in accordance with applicable regulations and institutional procedures.

• Assists with the maintenance of tuition assistance portals for the various military branches. Processes tuition assistance requests in accordance with applicable regulations and institutional procedures.

• Assist with preparing for internal and external compliance surveys. Conduct 3rd party contract reconciliation for military-affiliated student accounts in coordination with the Business Office.

• Advise students on processes associated with operations of the Military and Veteran Services Center; including but not limited, to benefit usage and planning, tuition assistance, military evaluated credit, and student support services.

• Assists with the administration and advisement of programs and services provided by the Military and Veteran Service Center through presentations or workshops, within the institution and in the community as needed.

• Assists in the training and supervision of VA work-study students.

• Other duties as assigned.

  This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.

Education and Experience:

• Bachelor’s degree in applicable field or equivalent combination of education and experience.

• Two years of related experience.

Knowledge, Skills and Abilities:

• Knowledge of word processing and spreadsheet applications.

• Ability to multitask and work cooperatively with others. Excellent verbal and written communication skills. Strong interpersonal, organizational, and customer service skills. Maintains attention to detail and utilizes sound judgment.

Wage: $17.04/hr

Hours: Monday - Friday; 8am to 5pm

Supervision of Others: This position may supervise employees.

Work Location: This is not a remote position. The selected candidate will be required to work on campus.

To Apply

Please apply directly on our Texas A&M University-Central Texas Job Site (https://www.tamuct.edu/human-resources/employment-opportunities.html) . Please submit a cover letter, a resume, and the contact information of three professional references when applying for this position.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.

Thank you for your interest in a career at Texas AM University - Central Texas !

We are a small campus located in Killeen, TX. Texas A&M University-Central Texas was established in 2009 is a member of The Texas A&M University System, one of the largest systems of higher education in the nation. A&M-Central Texas is an upper-level institution, fully aligned with regional community colleges and offering quality bachelor’s and master’s degrees with an emphasis on access and affordability.

The student population at A&M-Central Texas is diverse and growing, with more than 2,600 students currently enrolled. To accommodate both full and part-time students, classes are offered on the main campus in Killeen, at off-site locations like Fort Hood and the East Williamson County Higher Education Center in Hutto, as well as fully online. The University serves the Central Texas region with a growing range of academic programs that foster excellence and achievement. For more information about A&M-Central Texas, visit www.tamuct.edu .

Texas AM University - Central Texas is one of the best colleges in the nation to work for, according to a recent survey by the Great Colleges to Work For program.

The results, released September 18, 2021 in a special insert of The Chronicle of Higher Education, are based on a survey of 196 colleges and universities. In all, 70 of the 196 institutions achieved “Great College to Work For” recognition for specific best practices and policies. Results are reported for small, medium, and large institutions, with A&M-Central Texas included among the small universities with 500 to 2,999 students.

Texas AM University - Central Texas won honors in two categories in 2021: Faculty & Staff Well-Being and Supervisor/ Department Chair Effectiveness.

A Great Place to Work (https://www.tamuct.edu/human-resources/a-great-college-to-work-for.html)

• TAMUCT Mission, Vision, and Values

• TAMUCT Homepage (https://www.tamuct.edu/index.html)

• The Office of Human Resources

• Benefits Summary (https://www.tamuct.edu/human-resources/benefits/index.html)

• Insurance Premiums

• Employee Assistance Program (https://www.tamuct.edu/human-resources/benefits/employee-assistance.html)

• University Holidays

• Employee Directory (https://www.tamuct.edu/directory/index.html)

  In accordance with Title IX of the Educational Amendments Act of 1972 and System Policy 08.01.01, Civil Rights Compliance (https://policies.tamus.edu/08-01-01.pdf) , Texas A&M University Central Texas does not discriminate on the basis of sex in its education programs and activities, including admission and employment .

  Texas A&M University-Central Texas is an Equal Opportunity/ Affirmative Action/ Veterans/ Disability Employer.

  If you need assistance in applying for this job, please contact (254) 519-8610.