Lab Tech - Lab - Full Time 8 Hours Day (10am to 6:30pm)Apply (https://usc.wd5.myworkdayjobs.com/ExternalUSCCareers/job/ARH-Arcadia-Hospital/Lab-Tech---Lab---Full-Time-8-Hours-Day--10am-to-6-30pm-_REQ20160098-1/apply) Keck Medicine of USC Hospital Arcadia, California

POSITION SUMMARY

Performs a variety of technical and clerical functions that include the procurement and processing of laboratory specimens and perform venipuncture using laboratory established procedures effectively and providing clerical support in the Clinical and Anatomic Pathology areas.

ESSENTIAL JOB FUNCTIONS AND CORE RESPONSIBILITIES

• Answers and handles or screens and transfers all telephone calls,

• Appropriately uses venipunctures and finger stick/heel stick procedures on infants and Children.

• Using standardized venipuncture technique, obtains specimens from designated patients accurately and efficiently (appropriately for different age groups).

• Assists in the procurement of other clinical specimens including bone marrow and other procedures as required.

• Contributes to a safe, organized, and efficient workplace by complying with established hospital and departmental policies.

• Contributes to accurate and timely diagnosis and treatment of patients of all ages by accurately performing patient identification (i.e., 2 patient identification), by using patient name and date of birth skillfully collecting properly prepared specimens, labeling all specimen in patient room and submitting accurate, complete paperwork for clinical assay.

• Contributes to accurate and timely testing by processing specimens according to laboratory procedures.

• Contributes to timely patient care by investigating and resolving discrepancies and communicating findings to appropriate personnel.

• Cooperate with other lab personnel and hospital personnel for efficient reporting of lab results.

• Discards specimen after test or stores for future reference as appropriate.

• Draw blood from in and out patients and ER patients when needed.

• Ensures professional development by assuming responsibility and accountability for current competency and credentialing files.

• Follows clerical problems associated with test requests and reports.

• Follows strict principles of asepsis and antisepsis in performance of duties.

• Fosters continuous improvement in the quality of patient care by actively evaluating current work systems and suggesting or supporting positive changes.

• Greets and assists all patients and visitors by politely and efficiently obtaining appropriate information and/or required paperwork.

• Have knowledge and perform some clerical functions in the laboratory office.

• Help with phone and verbal communication with hospital personnel.

• Orders, receives, stores, and distributes supplies and keeps the work areas stocked and cleaned.

• Performs clerical duties and projects as requested.

• Performs other job-related duties by accepting delegated assignments.

• Performs patient responsibilities considering needs specific to the standard of care for patient's care.

• Processes incoming and outgoing test results, outpatient appointments and all other requests for laboratory services.

• Promotes an atmosphere of professionalism and cooperation by interacting with others in a calm, courteous, and helpful manner.

• Promotes excellent customer relations through clear communication, active listening, caring, and demonstrating supportive interaction.

• Properly labels and prepares specimens for distribution to various sections of the laboratory or for sending out to outside testing facilities, i.e., centrifuging, aliquoting and freezing.

• Responsible for understanding and participating in the organization-wide departmental and interdepartmental quality control Quality Improvement Program through orientation, education, improvement and quality planning activities.

ORGANIZATIONAL REQUIREMENTS

The organizational requirements apply to all employees across all positions at USC Arcadia Hospital

Annual Requirements:Completed all mandatory Annual and Job requirements on time.

Customer Service:Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.

Dependability:Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements. Complies with established hospital policy for absenteeism and tardiness.

Cost Conscious:Demonstrates a cost-conscious attitude to use of time and supplies. This includes properly clocking in and out of the Time and Attendance system.

Accountability:Take full ownership of actions and outcomes.

Licenses and Certification:Maintained all relevant legal and Hospital requirements in licensure, certification, etc.

Culture of Safety:Adheres to patient safety and general safety requirements. The employee participates in maintaining a culture of safety as outlined in the Patient Safety, Safety and Risk Management Plans within the individual’s job duties and area of service.

Quality of Work: Maintains high standards despite pressing deadlines; does work right the first time; corrects own errors; regularly produces accurate, thorough, professional work. Identifies and willingly shares constructive ideas and suggestions to improve work quality.

Job Knowledge/Technical Knowledge: Demonstrates knowledge of techniques, skills, equipment, procedures and materials. Applies knowledge to identify issues and internal problems; works to develop additional technical knowledge and skills necessary to accomplish job duties.

Productivity & Timeliness: Produces an appropriate quantity of work; does not get bogged down in unnecessary detail; able to manage multiple tasks/projects; accomplishes job objectives by completing assignments and projects on-time or within reasonable deadlines for work completion.

Initiative: Plans work and carries out tasks without detailed instructions; makes constructive suggestions; prepares for problems or opportunities in advance; undertakes additional responsibilities; responds to situations as they arise with minimal supervision; creates novel solutions to problems.

Dependability: Completes project, meets deadlines, and follows through on assignments in a timely manner. Can be counted on to give advance notice or provide alternatives to appropriate parties (supervisors, clients, customers, etc.) if unavoidable delays occur.

Accountability:Takes ownership of actions and accepts personal responsibility for quality/service/performance issues and takes the appropriate action to resolve the issues

Judgment:Makes sound decisions; bases decisions on fact rather than emotion; ability to assess situations or circumstances sensibly and to draw sound conclusions; recognizes and promptly advises supervisor of work-related problems.

Professionalism:Conducts him/herself in a manner that reflects favorably on the organization. Adheres to professional standards established for his/her profession. Understands organizational protocol and follows appropriately.

Education Minimum (Required) High School diploma or equivalent Preferred (Not required) Two years of college with a major in biological sciences, chemistry or equivalent preferred. Work Experience Preferred (Not required) A minimum of one year experience working in a clinical laboratory or anatomic pathology lab preferred. Licenses and Certifications Minimum (Required) • California Phlebotomy Certification - CPTI or CPTII required. • Must successfully complete and maintain BLS certification. Equal Employment Opportunity: USC Arcadia Hospital is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC Arcadia Hospital’s policy. USC Arcadia Hospital will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient safety. Pay Transparency The hourly rate range for this position is $23.69 - $30.95. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations

REQ20160098 Posted Date: 02/27/2025