Job Information
First National Bank of Omaha Global Trade Services Associate in United States
At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.
Our Modern, Flexible Workplace:
We believe in a Modern, Flexible Workplace, and we are continuously exploring advancements in technology and office environments to make it easier to collaborate and connect with customers and coworkers.
It is anticipated that an incumbent in this role will work onsite 100% of the time and will have a dedicated workspace. Work location is subject to change based on business needs.
Summary of the Job:
Advise customers and other bank employees regarding Global Trade Services products and services. Manage processes, including, commercial letters of credit, standby letters of credit, and/or documentary collections. Handle complex issues and situations as they arise and make independent decisions. Create and maintain customer and transaction files, maintain customer relationships, adhere to department and bank policies and procedures, and keep current with applicable external guidelines and regulations.
About This Role:
- Advise customers regarding all aspects of the commercial letter of credit, standby letter of credit, and/or documentary collection process including applications, issuances, amendments, payments, and general consultations. Handle complex issues and situations as they arise. Advise account officers and affiliate/correspondent banks regarding customer inquiries and requests.
Understand, follow, and stay current on changes in the UCP600, ISP98, URC522, ISBP, Incoterms, and any other rules, procedures, and issues pertaining to Trade Services and Trade Finance.
Follow the steps outlined in the Global Banking Group procedures documents covering the various trade services transactions.
- Perform detailed examinations according to standard banking procedures of documents submitted for payment/negotiation under letter of credit and documentary collection transactions.
Handle each transaction and customer correspondence in an efficient and timely manner.
Examine documents against the related credit according to applicable standard banking procedures.
- Maintain accurate records related to trade services transactions and ensure compliance with applicable bank and/or standard industry practices.
Report any suspicious activity according to First National Bank policy/procedures.
Create and maintain customer and transaction files according to the procedure(s) established by the department.
- Compliance: Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties.
Complete compliance training and adhere to internal procedures and controls, as required.
Report any known violations of compliance policy, laws, or regulations.
Report any suspicious customer and/or account activity.
If applicable, ensure direct reports meet the above requirements and take action to address employee performance issues.
- Professionalism/Attendance: Exhibit professional behavior and promote positive working relationships. Maintain regular and predictable attendance.
The Ideal Candidate for This Role:
Knowledge, Education and Experience:
Required:
Bachelor’s Degree or equivalent work experience
Ability to prioritize production workload; work diligently, organized, detail-oriented
Experience in consulting and relationship building with internal and external teams
Desired:
- Certified Documentary Credit Specialist (CDCS)
Equity, Diversity, & Inclusion:
FNBO is committed to belonging, inclusion, diversity and equity. We are committed to intentionally and proactively creating pathways to success for historically underrepresented populations. To accomplish this, we foster a culture of belonging and inclusion so that every employee is valued, and has opportunity and the ability to make an impact. FNBO strives to reflect the diversity of the communities we serve in the makeup of our workforce.
See the full FNBO Equity, Diversity, & Inclusion Statement here (https://www.fnbo.com/about-us/inclusion-diversity/)
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Click here (https://www.firstnational.com/common/communications/hr/assets/documents/hr/eeo_poster.pdf) to download 'EEO is The Law' Self-Print Poster
Click here (https://www.firstnational.com/common/communications/hr/assets/documents/hr/eeo_poster_federal_contractors.pdf) to download 'EEO is The Law' Supplement for Federal Contractors
Click here (https://www.firstnational.com/common/communications/hr/assets/documents/hr/eeo_poster_gina_supplement.pdf) to download 'EEO is The Law' GINA Supplement
Grow Your Career with FNBO!
For more than 165 years, our holding company - First National of Nebraska - has grown to nearly 5,000 employees with locations in eight states and $30 billion in assets. We are proud to serve our customers and communities with banking offices located in Nebraska, Colorado, Illinois, Iowa, Kansas, South Dakota, Texas and Wyoming.
First National Bank of Omaha (FNBO) believes that a bank should be a force for good in the world; to positively influence the lives of our employees, customers and the success of the communities we serve. Whether you're just beginning your career or taking it to the next level, you'll find your fit here.
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Internships (https://firstnational.wd5.myworkdayjobs.com/en-US/fnbocareers?q=internship) & Trainee Program (https://firstnational.wd5.myworkdayjobs.com/fnbocareers?q=trainee%20program)
FNBO is committed to belonging, inclusion, diversity and equity. We are committed to intentionally and proactively creating pathways to success for historically underrepresented populations, regardless of but not limited to their age, race, color, ethnicity, gender, gender identity, sexual orientation, disability, religion or military status. To accomplish this, we foster a culture of belonging and inclusion so that every employee is valued, and has opportunity and the ability to make an impact. FNBO strives to reflect the diversity of the communities we serve in the makeup of our workforce.
See the full FNBO Equity, Diversity, & Inclusion Statement here (https://www.fnbo.com/about-us/inclusion-diversity/)
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Online (Primary Response Hours: M-F, 8a-5p Central)
- hrsolutionone@fnni.com
Phone (Available: M-F, 10a-2p; Central)
(855) 470-3777
(402) 602-3777