Job Title

Clinical Case Manager - Fernandes Fellowship in Clinical Case Management

Agency

Texas A&M University - Commerce

Department

Counseling Center

Proposed Minimum Salary

Commensurate

Job Location

Commerce, Texas

Job Type

Staff

Job Description

** POSITION TO END May 2027 - CONTINUED EMPLOYMENT BASED ON AVAILABLE FUNDING *

• Salary $52,000.00 Annually

This is a Clinical Case Manager position.

Fernandes Fellowship in Clinical Case Management

INSTRUCTIONS TO APPLICANT:

During the application process the “My Experience ” page has a section provided “Attachments (Resume/CV, References, Cover letter, etc.)” to upload required documents.

• Use the Upload button to add each document.

• You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB.

• All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered.

• Incomplete or improperly submitted applications may be excluded from consideration.

• Please do not withdraw your application in an attempt to upload a missing document, instead please email HR for help.

Please provide the following documents:

• Cover Letter

• Resume/CV

• Three professional references with complete contact information (Unsolicited letters of recommendation will not be considered).

• Transcripts (Unofficial will be accepted with application. Official transcripts are required upon acceptance of verbal offer). If transcripts are from an international institution, it is the responsibility of the prospective staff member to have the transcripts translated and evaluated by an approved credential evaluator.

If you need assistance, please contact us at HR.Hiring@tamuc.edu

SUMMARY:

This position is responsible for coordinating mental health services at the Counseling Center, including mental health screening, facilitation of student referrals to campus and community resources, consultation and support of clinician activities, providing outreach and prevention, and collaborating with other student services on-campus. This position works closely with the entire Counseling Center staff, and interfaces with the Student Advocacy & Support, the Dean of Students office, Student Health Services, Student Disability Services, Residential Living and Learning, faculty and staff, families, other campus departments, and community entities.

DUTIES & RESPONSIBILITIES:

• Strengthen collaborations, and broaden resources and connections by partnering with all other student services on campus

• Initiate, develop, and maintain on-going liaison relationships with community mental health entities, including service providers, hospitals, and other resources

• May provide brief clinical interventions while students are in the process of connecting with other treatment services, including the possibility of offering individual or group contact for the purpose of assessment or support

• Provide skills training to students on self-advocacy, navigating multiple services and resources, and connecting with mental health services

• Create and maintain an updated comprehensive referral database of on-campus and community mental health resources

• Assist clinicians with voluntary and involuntary hospitalization of students in crisis and coordinate post-hospitalization follow-up care through collaboration with inpatient services and/or Student Advocacy & Support; ensuring that students are connected with services upon discharge

• Monitor and coordinate care for students with complex mental health and psychosocial needs to ensure clear provider to provider communication and to prevent duplication of services

• Assist the Counseling Center clients and clinicians in locating and arranging community based mental health and social services when needs are beyond the scope of Counseling Center services; collaborate with the Office of Student Advocacy & Support as appropriate

• Work cooperatively as part of an interdisciplinary team at the Counseling Center, assists in crisis follow-up, and clinical care coordination

• Interacts with contacts such as mental health and medical professionals, faculty and staff, administrators, and/or students’ families about individual students as the need arises and confidentiality permits. Communicate and consult with the same constituencies in regard to treatment of individual clients and implementation of clinical services

• Develop and deliver alcohol and other drug prevention programs

• Provides same-day crisis intervention services, campus outreach, prevention, and psycho-educational activities

• Assist in review of after-hours crisis call documentation to assess risk and determine need for follow-up by a counseling provider

• Serve as the primary point of contact within the Counseling Center who is responsible for the cultivation of a broad referral network of licensed clinicians, hospitals, and treatment centers that support and reflect the needs of our student body

• Other duties or projects as assigned

MINIMUM REQUIREMENTS:

• Education and Experience: Master’s degree in Social Work, Counseling/Clinical Psychology, or similarly related field. LPC’s must have completed at least 3000 clock hours of post-licensure clinical mental health experience in no less than 18 months of supervision. LMFT’s must have completed 3000 clock hours of full-time post-licensure clinical experience in no less than 24 months with 200 hours of supervision. LCSW’s must have completed at least one year of supervised clinical experience with 100 hours of supervision and have passed their state board exam.

• Knowledge / Skills / Abilities:

• Excellent grasp of referral processes and procedures.

• Appropriate interpersonal skills to provide high quality care assistance to A&M-Commerce students

• Excellent oral and written communication skills and the ability to respond promptly

• Demonstrated skill in working well under pressure to prioritize and manage multiple clinical responsibilities

• Proficient with Microsoft Office applications (Word, PowerPoint, Excel) and comfort with utilizing other relevant software

• Licensing/Professional Certifications: Texas Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), or Licensed Clinical Social Worker (LCSW) or license eligible in the state of Texas within 6 months of hire. Must maintain licensure for continued employment.

• Physical Requirements: None

• Other Requirements: None

PREFERRED EDUCATION / SKILLS/ EXPERIENCE:

• Advanced knowledge of case management best practice

• Experience providing case management, crisis intervention, and care coordination to young adults and/or college students from a variety of backgrounds

• Familiar with local resources and comfort seeking resources and building positive professional referral relationships

• Demonstrated ability to work as constructive member of a clinical team

• Prior clinical experience in an interdisciplinary clinic setting

• Experience with utilizing Titanium Schedule, or other EMR systems

• Experience with recent advanced trauma training

SUPERVISION OF OTHERS:

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.

We are Commerce. We are Lions!

Welcome! We are excited that you want to forge your future with a career at Texas A&M University-Commerce. Our main campus is located in Commerce, Texas, at the eastern edge of North Texas with multiple instructional sites as well as a robust online presence. We are proud to be one of the largest universities in the prestigious Texas A&M University System.

Since 1889 A&M-Commerce has educated the people of Texas and, ever increasingly, points beyond. We remain true to our founder William Leonidas Mayo’s creed of “ceaseless industry, fearless investigation, unfettered thought, and unselfish service to others.”

Texas A&M University-Commerce is committed to and promotes equal opportunity for all. This commitment includes equal employment opportunity, affirmative action, and program accessibility. It is also committed to make its workplaces, campuses, and programs accessible to all, without regard to race, color, religion, sex, national origin, disability, age, veteran status, genetic information, sexual orientation or gender identity.

Texas A&M University-Commerce is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer.

If you need assistance in applying for this job, please contact (903) 886-5080 or HR.Hiring@tamuc.edu.