Essential Functions of the position are detailed below and include any physical requirements checked below:

• Manages a wide array of administrative tasks to ensure compliance with agency/programmatic policies and procedures, professional standards, external requirements of all relevant regulatory, licensing, or accrediting bodies while performing job expectations

• Acts as a liaison between participants and department director in the absence of the Care Coordinator

• Initiates billing system and ensures that billing to State and other funders is timely, accurate and complete

• Responsible for maintaining, updating, and submitting routine and ad-hoc reports, as necessary

• Maintains up-to-date and accurate client files and databases, as required by agency/programmatic policies and procedures, professional standards, and external requirements of all relevant regulatory, licensing, or accrediting bodies while performing job expectations

• Contacts participants to verify needs and answer questions

• Completes all required documentation in accordance with agency/programmatic policies and procedures, professional standards, and external requirements of all relevant regulatory, licensing, or accrediting bodies

• Contacts vendors to ensure services are in place to meet participants plan of care

• Maintains up to date knowledge current in the field by attending but not limited to seminars, workshops and in-service trainings and obtains fourteen professional development hours annually per requirements of Illinois Department of Aging

PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.

X Kneel and move from sitting, bending, kneeling or standing multiple times a day X Push and pull objects up to 50 pounds Climb up and down up to flights of stairs at a timeX Lift up to 35 pounds Additional Requirements:Other Requirements: Comply with program and/or Agency requirements related to:X Background check, including any program specific requirements Physical examination Drug Testing TB Testing Driver's License and reliable transportation Agency-specified automobile insurance X Additional Requirements: Proficiency in Microsoft Office products; Knowledge of ECCPIS database preferred

Immediate Supervisor: Care CoordinatorDirectly Supervises: N/AIndirectly Supervises: N/A

Education and Experience Requirements:

Relevant Education: Preferred: Associate DegreeMinimum: High School

Relevant Experience:Preferred: 2 Years administrative and/or customer serviceMinimum: 1 Year administrative and/or customer service

Certification/Licensure:Preferred: N/AMinimum: N/A