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Seneca Gaming Corporation Cage Cashier in United States

Cage Cashier (req5017)

Job Number: req5017

Job Title: Cage Cashier

Number of Openings: 0

Job/Employment Type: FT

Country: USA

State/Province: New York

City: Buffalo

Job Category: Cashier

Career Level: Experienced

Level of Education: High School Diploma/GED

Years of Experience: 1-3 years

Position Description

The Cage Cashier is responsible for providing monetary services for casino guests, including, but not limited to: exchanging casino chips, coins and tickets for cash; processing advances drawn from credit and debit cards; cashing and depositing checks; establishing and processing transactions for patron deposit accounts; processing transactions for patron casino credit accounts; exchanging currency, foreign and domestic; and making change. The Cage Cashier is also responsible for providing monetary services for other casino departments and team members thereof. Additionally, the Cage Cashier is responsible for all duties of a Main Banker, General Cashier Banker, Chip Banker, and Marker Banker, as well as for maintaining and supporting various remote kiosks, which service casino guests and other casino departments. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives.

Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.

Position Requirements

Education/Experience:

  • Must be 18 years of age or older upon employment.

  • High school diploma or equivalent required.

  • One (1) year of previous cashier or money handling experience is required.

  • Previous customer service experience, and/or the ability to demonstrate high-level service, listening and resolution skills required.

  • Previous clerical/data entry experience is preferred.

  • Basic knowledge of start-up and close-down of cash registers is preferred.

  • Knowledge/operational skills of coin counter, coin wrapping machine and currency counters preferred.

  • Must be able to operate office equipment, including a 10-key adding machine, personal computer, telephone, and multi-function photocopier.

  • Effective math skills are required; applicants must be able to pass an SGC-administered math skills test.

    Language Skills and Reasoning Ability:

  • Must possess excellent communication skills.

  • Ability to write routine correspondence and to speak effectively to the public, team members and guests.

  • Must have the ability to deal effectively and interact well with the guests and team members.

  • Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.

    Physical Requirements and Work Environment:

    The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted.

  • Must be able to stand, walk, and move through all areas of the casino.

  • Must be able to withstand working in a casino environment, which may include exposure to loud noises, bright and flashing lights, and cigarette/cigar smoke.

  • Continuously bend/stoop, squat, balance, kneel, lift and push/pull.

  • Continuously carry up to twenty-five (25) pounds, and lift up to fifty (50) pounds.

  • Occasionally climb heights and reach above shoulder level.

  • Occasionally push carts weighing up to one hundred (100) pounds.

  • Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with guests, management, team members, and members of the business community in all situations.

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