Description

The Home Design Team is seeking an innovative, action-oriented, and analytical Associate Program Manager with experience in photo and video editing to help us build next-generation shopping experiences powered by Generative AI technology.

This forward-looking initiative is an opportunity to leverage photography and videography expertise while leading day-to-day program management of a cross-functional team to reinvent the customer shopping journey with Amazon. The Associate Program Manager is responsible for managing the end-to-end workflow to create visual assets at scale, including setting program goals, building and executing roadmaps, driving efficiencies in team processes, developing mechanisms to audit at scale, and reviewing learnings to continually raise the bar for the customer experience.

The Associate Program Manager has hands-on experience with program or product management in an interior design, photography, UX or design-related field. They know how to create visually appealing imagery and videos and hold a high bar for customer trust and operational efficiency. The Associate Program Manager is highly analytical, has excellent written and verbal communication skills, and is able to deliver on multiple projects in parallel. They are able to move quickly, spot risks, ask the right questions, clear blockers, and deliver results.

Key job responsibilities

• Manage day-to-day operations of a cross-functional team to deliver a bar-raising customer experience

• Manage a team of internal contractors and drive collective progress and results

• Track deliverables against work back schedules to ensure on time delivery

• Communicate team progress to broader organization and to leadership

• Perform QA and compliance checks for customer-facing products and develop mechanisms to scale audits

• Influence partner teams to enhance tools and systems based on program findings

Basic Qualifications

• 2+ years of program or project management experience

• Bachelor's degree or equivalent

• Desire to work in a fast-paced, dynamic environment

• Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented

• Attention to detail and capability to work on multiple projects in parallel

• Experience working in interior design, photography, visual merchandising, product marketing, or UX

Preferred Qualifications

• Experience in a highly analytical, results-oriented environment

• Proven analytical skills and demonstrated ability to manage the business “by the numbers”

• Experience with professional photography and photo/video editing including photo-shop will be highly valued

• Track record of managing and troubleshooting technical and business integration projects

• Strong process definition and optimization skills; proven ability to define effective, efficient, and scalable processes and drive continuous improvement through root cause identification and defect elimination

• Ability to deal with ambiguous problems and build solutions with proper project management

• Aptitude for being organized with flexibility and for delivering results in a fast-paced environment

• Proven track record of developing high quality interior design rooms and renders

• Relentless customer focus

• Experience running a social media handle related to shopping

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $50,100/year in our lowest geographic market up to $107,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.