Essential Functions of the position are detailed below and include any physical requirements below that

• Assists the Property Manager and or Multi Building Manager in the overall operation of the assigned property; In the absence of the property manager, is responsible for the management and supervision of the property

• Provides a welcoming and responsive interaction with applicants, residents, residents' guests, staff, vendors, and volunteers; Communicates accurate information regarding funding guidelines in both oral and written communication

• Processes initial housing applications and assesses eligibility utilizing prescribed methods according to funding regulations; Determine applicants' ability to meet funding income and other eligibility guidelines

• Prepares and organizes confidential resident files for annual audits following prescribed methods, ensuring all residents files are accurate, organized and in compliance with funding requirements at all times

• Responsible for accurate and timely monthly rent collections and proper service of timely notices to residents when rent payment is overdue

• Completes all necessary compliance reports and property check requests using the prescribed computerized check request system in a timely manner; Ensures all vendor services are completed accurately and addresses any issues that arise; Prepares work orders, sort's mail, and prepares flyers, as required

• Maintains the applicant wait list for the property per funding guidelines; Maintains contact with wait list applicants to help ensure property maintains full occupancy

• Aids in annual unit inspections and communicates outcomes and issues to property staff as needed; Provides set up and clean up assistance for resident activities

• Responsible for handling and/or coordinating services to resolve any resident / maintenance-related emergencies, as needed

• Attends and participates in any specialized training by funding bodies in the housing industry and /or Catholic Charities

PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.

X Kneel and move from sitting, bending, kneeling, or standing multiple times a dayX Push and pull objects up to 25 poundsX Climb up and down up to 6 flights of stairs at a timeX Lift up to 25 poundsX Additional Requirements: Must be able to perform math calculations

Other Requirements Comply with program and/or Agency requirements related to (check all that apply)X Background check, including any program specific requirementsPhysical examinationDrug TestingTB TestingDriver's License and reliable transportationAgency-specified automobile insuranceX Additional Requirements: Computer literacy in Microsoft Word and Excel

Immediate Supervisor: Property Manager or Multi-Building Property ManagerDirectly Supervises: N/AIndirectly Supervises: N/A

Education and Experience Requirements:

Relevant Education:Preferred: Associate Degree or equivalent number of college credit hoursMinimum: High School

Relevant Experience:Preferred: 2-4 years property Management ExperienceMinimum: 1-2 years property Management ExperienceCertification/Licensure:Preferred: NCHM Certified Occupancy Specialist (COS) certificationMinimum: NCHM Certified Occupancy Specialist (COS) certification to be obtained by the 18-month anniversary of employment