Job Information
Meta Automation Specialist - Premier Partner Protection in Singapore
Summary:
Facebook's mission is to give people the power to share, and make the world more open and connected. Through our growing family of apps and services, we're building a different kind of company that helps billions of people around the world connect and share what matters most to them. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to make the world more open and accessible. Connecting the world takes every one of us—and we're just getting started. The Premier Partner Protection team develops solutions for partners by creating scaled systems to address issues impacting their experiences with the suite of Facebook products. Within Partner Operations, the Partner Protection team protects users and ensures safe connections between Media constituents and their followers. We do so by understanding the landscape and partnering with engineering and integrity teams, to identify and analyse problems and trends, and execute scalable solutions.
Required Skills:
Automation Specialist - Premier Partner Protection Responsibilities:
Develop a deep understanding of issues facing our constituents and how it affects Facebook, Instagram and our communities
Implement anti-fraud automations to eliminate abusive behaviors, based on identified risks
Build solutions leveraging automation to improve the team's operational efficiency
Analyze and interpret data in order to devise hypotheses on how fraudulent and other nefarious activity is proliferating
Experience communicating to both technical and non technical audiences
Requires contributing to Facebook’s anti-abuse codebase
Establish short and long-term goals that will advance the organization’s impact through data and analytics
Proactively investigate, troubleshoot, and resolve sensitive escalations
Work collaboratively with cross-functional stakeholders including but not limited to Policy, Comms, Escalations, Spam and other operations teams to solve problems at scale
Please note that some weekend and holiday work will be required on a shift basis
Minimum Qualifications:
Minimum Qualifications:
Bachelor's degree in Business, Science, Engineering, Economics or equivalent practical experience
Experience manipulating large data sets in SQL or equivalent
Experience in at least one scripting language (PHP, Python, Perl), statistical software (R, SAS, SPSS), and data visualization tool (Tableau)
Preferred Qualifications:
Preferred Qualifications:
Experience in an adversarial space such as fraud, risk, policy
5+ years of work experience in an abuse, investigations, consulting, or online operations environment
Industry: Internet
Meta
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