What is the job?

As Sales Executive - Meetings & Events you will support the department Sales, Meetings & Events. You optimize and boost sales of banquet facilities combined with room nights.​

Your day-to-day

As a Sales Executive - Meetings & Events, you will maximize revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The Sales Executive - Meetings & Events will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, the Sales Executive - Meetings & Events will perform the following tasks to the highest standards:​

· Receive and convert incoming enquiries to achieve targets and maximize revenue​

· Seek opportunities to increase sales and conversions within the Team​

· Handling all incoming phone, fax, email and web reservations.​

· Respond within 2 hours to booking requests and prepare responses to RFPs.​

· In-house contact and after-sales customer contact. ​

· Manage an events schedule to maximise yield​

· Focus on a consistently executed up-selling approach​

· Build strong relationships with customers to fully understand their needs​

· Arrange and carry out Hotel show rounds​

· Ensure the complete administration and execution of all planned events supporting the planning team​

· Participate in creating mailings, newsletters and Sales blitz. ​

· Participate in hotel promotional activities, Site inspections, client sales blitz and famtrips​

Responsible business​

• You are aware of the Fire Life Safety and Safety standards of your department and you know how to use these. ​

• You’ll work following the Green Engage Standards. ​

What we need from you

• Secondary Hotel School or Hotel management​

• Preferably experience at Reservations/ Sales and F&B ​

• Speaks and writes fluently in Dutch and English and preferably another foreign language​

• Numerical insight and analytical skills​

• Able to prioritize​

• Positive and can-do attitude​

• Good communicative skills and good telephone technique​

• Demonstrated previous experience working in the Conference and Events function​

• Experience with Microsoft Office Word, Excel and Powerpoint and Opera is a plus ​

• Sales techniques ​

• Well-groomed appearance​

What we offer

Besides a fair and competitive salary, you can enjoy the advantages of a large international group and the comfort of a local family hotel. The best of both worlds!

As part of the IHG network, here are the benefits offered to you:

· Employee discount for all 6000+ hotels in the IHG network

· Friends and family rates to share with your close ones

· Up to 50% discount at the related bars and restaurants in the network

· International career opportunity: today in Amsterdam but tomorrow in Aruba, New York or Rome

Crowne Plaza Amsterdam-South also has its own perks:

· Easy to reach: only 5 minutes walk from metro and train station Amsterdam Zuid;

· A vibrant neighbourhood with bars, restaurants, shops and a Thursday market with local products;

· Homemade lunch/dinner provided during your working hours;

· A discounted agreement for your health insurance;

· Personal development such as training, internal growth and coaching;

· A CultuurWerkt! account for you to get discounted tickets for theatre, cinema, dance...everything culture;

· A discount on your ClassPass account for you to book workouts, beauty appointments or healthy meals;

· Discount at Doctor Feelgood, the massage company across the street;

· You can also use the gym facilities at the hotel, as long as it does not disturb any guest;

· In-House Experience;

· A fun team of like-minded people;

About us

Crowne Plaza Amsterdam-South is located in the bubbly Zuidas area, just a 5-minute walk from station Amsterdam Zuid which connects you to the city centre within 10 minutes. Easy to reach, the area previously known as the financial district of Amsterdam is becoming more and more residential, with great bars, restaurants, shops and a Thursday market.

The hotel offers 207 rooms, 6 meeting rooms, fitness facilities, a lively bar and two outdoor sun-terraces overlooking the Zuidas area. In 2024 the restaurant was rebranded to De Japanner Zuid, Amsterdam's very first izakaya concept, drawing inspiration from the traditional Japanese izakaya bars where locals gather to unwind with drinks and snacks after work before starting their long trip back home.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.