DUTIES AND RESPONSIBILITIES

FINANCIAL RETURNS

· Market and promote fitness, sport and recreation activities

· Trace relevant statistic about innovative fitness, sport and recreation activities with a view to implement

· Perform tasks as directed by the Manager in pursuit of the achievement of business goals

PEOPLE

· Attend group and function rundown meetings to ensure inclusion of appropriate recreation activities

· Assist departments in developing attitudes of health and well-being of staff through fitness, sport and recreation programs

· Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook

· Comply with Company Grooming Standards

· Comply with Time and Attendance Policies

· Actively participate in training and development programs and maximize opportunities for self-development

· Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety

· Familiarize yourself with emergency and evacuation procedures

· Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Line Manager

· Comply with the Company’s Corporate Code of Conduct

· Familiarize yourself with the company values and model desired behaviors

GUEST EXPERIENCE

· Schedule fitness, sport and recreation activities

· Handle all requests regarding fitness, sport and recreation activities

· Teach a multitude of exercise techniques from a variety of fitness scenarios

· Program exercises for individual guests as requested

· Demonstrate service attributes in accordance with industry expectations and company standards including:

· Being attentive to Guests

· Accurately and promptly fulfilling Guests requests

· Anticipate Guests needs

· Maintain a high level of knowledge which affects the Guest experience

· Demonstrating a ‘service’ attitude

· Taking appropriate action to resolve guest complaints

· Appreciate the dynamic nature of the Hotel industry and extend these service attributes to all internal customers

RESPONSIBLE BUSINESS

· Demonstrate advanced knowledge of the general principles of fitness and training, concepts of health and the effects of exercise on the human body

· Demonstrate advanced knowledge of the general principles of nutrition and influence on the performance of exercise activities

· Select and maintain a range of fitness activities and equipment

QUALIFICATIONS AND REQUIREMENTS

· Preferably with a University degree

· At least two years in experience in the similar role

· Certified Trainer

· Excellent English skill, both oral and written

· Presentable and a team player

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Travel is a journey. We help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn®️ family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.