Essential Functions:

• Performs transactions related to one or more HR specialties with a high degree of accuracy and strictadherence to writtenprocedures, such as data updatesor employee assignment changes.

• Responds to incoming correspondence from employees or managers for HR related inquiries. References company policies and procedures to ensure accuracy of response and to offer all available information. Determines and addresses any unstated needs. Recognizes when escalation of a situation is necessary.

• Maintains knowledge of organizational and departmental policies and procedures. Provides consultation related to HR operations and policy to employees.

• Portrays a positive, professional, customer and delivery orientated image of the company. Seeks to drive results and beneficial outcomesfor the HR team and customer.

• Collaborates effectively with others in order to execute tasks and fulfil key deliverables within the HR team in order to develop credibility. Integrates efficiently with team members, seeking input/assistance as needed.

• Work with managers aroundtier 1 employee relations issues.

• Adhere to standard operating procedures while periodically auditingwork to ensure accuracy..

• Additional duties as assigned

  Education Requirements:

·Bachelor’s degreein Human Resources, Business or related field required.

Experience Requirements:

• Minimum 5 years’ experience in Human Resources internal customer service and data entry strongly preferred.

• Prior data entry experience in an HCM platform required; experience with ADP, Oracle and PeopleSoft strongly preferred.

• Must be proficient with Microsoft Officeapplications (Word, Excel, PowerPoint).