Job Description

1. Supervision of order receipts & execution as per order management policy of the Company.

2. Following Company SOP at 100%.

3. Ensure 100% implementation of Doer and Checker concept.

4. Keep stock control systems up to date and ensure inventory accuracy at batch level.

5. Thorough monitoring on the below areas.

6. Monitoring & involving in SSD uploading & timely billing and dispatch

7. Non-SSD order receipt and billing

8. Hospital Orders receipts and billing To follow HO guidelines Strictly

9. Follow SOPs on NDPS product billing & Dispatch

10. Monitor E-way bill preparation & LR update.

11. Monitor Collections, Payments from stockists and timely accounting.

12. Charge back claims & process.

13. Expiry/Breakage /Sales returns accounting and process.

14. Goods Receipts accounting.

15. Temperature monitoring and reporting to HO as per HO for the Walk in Cooler & AC Storage Area.

16. Record maintenance of all the above functions.

17. Customer queries handling and resolution.

18. Coordinate with depot staff for all depot related functions like receipt, storage & dispatch of goods.

19. MIS reporting to Marketing staff & HO as per guidelines.

20. Order execution of Amrita Pharma orders and maintain timelines.

21. Optival Sales Order execution & claim settlements monitoring.

22. Conduct routine training and refresher sessions to the team.

We provide equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, military or veteran status, generic predisposing characteristics or any other basis prohibited by law.