Description

Are you a self-starter? Can you look beyond a process and see our most important assets – our associates? Are you looking to build your back office HR skills? Then join us as an Administration on our Interventions team supporting our North American Customer Fulfillment Operations Team.

At Amazon, we’re not just looking for people who want to be part of a business, we’re searching for people who want to build the business. The Operations organization and the people who work in it are critical to Amazon's success. Every day we solve for unique challenges and deliver billions of unique products to millions of customers. Amazon’s robust and innovative Human Resources business supports our day-to-day operations and helps to deliver an experience where Associates can bring their best selves to work – where they can engage, grow and fulfill our customer promise.

We are looking for a dynamic, organized self-starter to join the Interventions Team as an Administrator. As an Administrator, you will have the opportunity to MAKE AN IMPACT by carrying out attendance management processes supporting hundreds of sites across the network. This dynamic role can provide foundational HR administration skills to individuals new to Human Resources while elevating and expanding the career of experienced administration professionals.

Key job responsibilities

• Case management and evaluation of associates who have entered the attendance management process

• Respond to associate communication

• Perform extensive research utilizing various data points to reach a decision on termination or exception

• Review timecards for errors

• Ensure utmost quality and timeliness of deliverables to meet customer expectations

• Escalate when required

• Strive to improve efficiency and effectiveness of existing systems and look for enhancements

• Maintain confidentiality of employee information and adhere to data confidentiality requirements

• Exercise high judgment to act, at all times and in all ways, in the best interests of Amazon.com while performing the job duties.

We are open to hiring candidates to work out of one of the following locations:

Virtual Location - IND

Basic Qualifications

• 6+ months of Microsoft Office products and applications experience

• Experience in confidential environments

• 1+ years of human resources experience

• Bachelor's degree is minimum

Preferred Qualifications

• 1+ years of Microsoft Office products and applications experience

• Experience in human resources