Job Information
Lenovo Technical Support Officer II in Hong Kong
Technical Support Officer II
General Information
Req #
WD00077492
Career area:
Customer Experience
Country/Region:
Hong Kong
City:
Hong Kong
Date:
Wednesday, February 12, 2025
Working time:
Full-time
Additional Locations :
- Hong Kong
Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) .
Description and Requirements
- GENERAL FUNCTION
Report to the Assistant Engineer / Engineer / Unit Manager to carry out technical & operational duties of the unit.
- MAJOR RESPONSIBILITIES
• To play the role of duty supervisor in the absence of Engineer and Assistant Engineer.
• To lead and supervise a team in providing the routine and corrective maintenance services for the VTS and MRCC
• To lead a working team or work independently in carrying out preventive & corrective maintenance of dedicated electronic systems.
• To implement projects for upgrading and enhancement of existing systems or for new requirements.
• To assist in management of resources, such as store keeping and petty cash custody.
• To assist in updating drawings, manuals, and other relevant records and documents for operation and maintenance.
• To assist in maintaining equipment inventory and stock record.
• To carry out technical support to operations staff and perform operational duties when required.
• To perform such other duties as may be required.
- JOB REQUIREMENT / QUALIFICATION
• University Degree in a relevant or Company recognized discipline or equivalent; OR
• Advanced Diploma / Higher Certificate in a relevant or Company recognized discipline or equivalent and at least 3 years of relevant experience in operating and maintenance of job related systems; OR
• Certificate in a relevant or Company recognized discipline or equivalent and at least 4 years of relevant experience in operating and maintenance of job related systems; OR
• Completed Form V level education in Hong Kong and at least 5 years of relevant experience in operating and maintenance of job related systems
Additional Locations :
Hong Kong
Hong Kong