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Mastercard Consultant, Strategy & Transformation (Cantonese speaking) in Hong Kong

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Consultant, Strategy & Transformation (Cantonese speaking)

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.

We are looking for passionate and talented professionals, who share our vision for data-driven consulting, to join us and take a leading role in shaping the growth of our team.

Make an Impact as Consultant

As a Consultant, you will have the opportunity to actively contribute to client engagements across a range of industries and types of projects, such as consulting services, Test & Learn, or data and analytics:

• Working with technology and data, contributes towards the development of strategies and programs for large, strategically important regional and global clients

• Independently identifies issues in defined area of analysis, structures analysis with oversight and synthesizes own analysis and identifies relevant implications

• Supports development of recommendations, and prepares presentations, and delivers them to clients

• Understands immediate clients’ needs and agenda to provide creative input into project

• Develops day-to-day working relationship with entry-level clients

• Identifies engagement risks in immediate area of responsibility

• Supports intellectual capital development from client work and incorporate insights from related intellectual capital/project initiatives

• Contributes to proposal preparation

• Identifies client challenges and brings ideas on opportunities to the attention of senior Mastercard Advisors staff

We recruit for and value the following core competencies:

• Passion: Actively seeks responsibility and takes pride in delivering the highest quality results and recommendations to our clients.

• Analytic Excellence: Demonstrates a strong aptitude for structured problem solving and quantitative skills.

• Project Management: Clear interest in project delivery with business clients, and intuition for the way that companies make decisions.

• Communication and Presence: Excellent written and verbal communication skills in client-facing situations, positioning Mastercard’s solutions as high value solutions in sales and delivery conversations.

• Teamwork: Willingness to work within small teams to produce outstanding deliverables, with a will to win attitude.

• Integrity: Commitment to Mastercard's values of honesty and integrity with a willingness to embrace and learn from our mistakes.

• Diverse Perspective: Brings a unique skillset or approach to the table in every client engagement or internal activity.

Qualifications:

• Undergraduate or master’s degree and at least 3 years of work experience after completing your undergraduate degree

• Experience in a consulting organization as a consultant

• Exceptional analytical and quantitative problem-solving skills and ability to structure analyses to form data-driven solutions to ambiguous client challenges

• Exposure specifically in payments and / or retail banking or merchants preferred

• Ability to communicate complex ideas effectively – both verbally and in writing – in English and Cantonese

• Demonstrated ability to build trust-based relationships with colleagues and clients

• Ability to multi-task in a fast-paced, deadline-driven environment

• Advanced Word, Excel, and PowerPoint skills required, SQL / data expertise preferred

• Candidates must be eligible to work in the country of which they are applying for a position in, as well as eligible to apply for travel visas as required by travel needs.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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