Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

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The SharePoint Administrator - Efficiency Tools is a highly technical position responsible for assessment, planning, design, testing, and user documentation for the implementation, support, and migration of enterprise efficiency tools services. The candidate will have experience managing and supporting large, sophisticated M&A and software integration projects, experience within public cloud services, including AWS (Amazon Web Services) and Azure, as well as solid experience in SaaS-based Efficiency Tools & Collaboration solutions.

As a SharePoint Administrator-Productivity Tools, you will play a crucial role in our fast-paced, entrepreneurial team. Your technical expertise and innovative ideas will be instrumental in delivering world-class customer experiences. You will have the opportunity to leverage AI capabilities and contribute to the future needs of our customers and internal users, particularly in the realm of Microsoft 365.

What You´ll Do on a Typical Day:

• Work with business units and external clients on SharePoint site layouts for several projects, including SharePoint site architecture, administration, design, forms, and business automation workflows.

• Partner with the team to provide support with daily administration, requirements gathering, solution design, implementation, testing, and user training.

• Where required, provide technical support, and take ownership of technical investigations into sophisticated problems.

• Work with business units to develop conceptual SharePoint solution architecture.

• As an effective and highly capable team member, you will self-manage your workload, assessing the priorities and working towards specific deadlines. You will also need to mentor and develop colleagues in other technology areas.

• Partner with SharePoint experts across the organization to develop standard processes, documentation, and craft for end users.

• Complete development processes for assigned work products within the change/release management scope for improvements and projects.

• Work closely and collaboratively with other teams within the technology group, ensuring standard methodologies and alignment on key projects is maintained.

• Ensure application changes from development are tested and migrated into the production environment.

• Identify issues and perform work on service requests, incidents, and maintenance activities.

• Ensure system documentation is current, including data related to incidents and improvements.

• Provide technical mentorship and support to clients throughout the project lifecycle.

• Assist with migration, validation, and development activities supporting the transition from hosted SharePoint 2019 to SharePoint Online and Microsoft 365

What We´re Looking For:

• Good Interpersonal skills and ability to effectively connect with colleagues at all levels.

• Strong Experience in O365 Products

• Solid Experience in Email, Messaging, Collaboration and Conferencing Services

• Experience in AI-Solutions

• Strong experience in SharePoint site configuration, solve, and architecture planning, including experience with SharePoint web parts, content type, security, and workflows.

• Strong experience Managing roles and permissions, reviewing usage and activity reports, educating users on how to use features, and Managing governance policies.

• Excellent communication skills with the ability to perform needs assessments with non-technical users/clients.

• Proficient in requirements gathering, documentation, and providing client mentorship and recommendations.

• Experience with SharePoint migration and consolidation projects.

• Experience with public Cloud service providers, including AWS and Azure (SaaS, IoT).

• Experience in Data Compliance and Security

• Basic understanding of IT Governance Frameworks, including ITIL and TOGAF

• Project management skills, ability to run and work with colleagues to deliver large-scale projects.

• Experience with industry-leading IT automation tools and standard methodologies.

• BS or MS degree in Computer Science, Computer Engineering, or equivalent work experience

Location

United Kingdom

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• Wellbeing resources to support mental and emotional health for you and your immediate family.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement (https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/) .

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Click Here to Learn More (https://www.amexglobalbusinesstravel.com/careers/)