Job Description

Job Description:

We believe that great customer success starts from within and is derived from bright, versatile individuals who have a drive for learning and are insatiably focused, with a desire and willingness to grow. Oh, and a big dose of enthusiasm for customer success is indispensable! If this sounds like you, then please read on!

The Role :

This role will require high engagement, passion, and curiosity for what you do for the highest chance of success. You will need the ability to learn new systems quickly and have the aptitude to jump right in to diagnose customer usage, performance, and platform adoption. Analytical skills and hospitality systems knowledge are critical to the role as you will be responsible to review customers in your region and proactively manage them to keep them engaged. As an Account Revenue Analyst, you still strategically engage/be a liaison with management companies allowing to foster partnerships and implement revenue enhancement strategies on a top to bottom approach.

Duties :

• Develop and maintain relationships with customers within your region from acquisition and onward.

• Analyze current results, present findings, and create solutions to advise your customers accordingly

• Create presentations for a variety of internal and external audiences

• Tactical ability for executing changes to all systems

• Handle day to day requests as needed

Career Level - IC2

Responsibilities

Required Qualifications:

• Bachelor’s Degree or equivalent in a relevant field (Business, Hospitality Management, Communication, and/or Marketing Design backgrounds are a plus)

• 1-4 years professional experience in hotel operations in front office or revenue and rooms.

• Experience with Microsoft Office, Excel and hotel PMS,RMS,CRS systems

• For Excel, think – Pivot Tables, Lookups and basic aggregation and analysis functions

• Robust written and verbal communication skills

Preferred Qualifications :

• Team oriented with strong interpersonal skills

• Exposure to CRM Systems

• Experience with Opera and Hotel Property Management Systems

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer