About the role

Drive business growth in for emerging ecommerce channel, mainly focus on Douyin:

• Develop 3-year sales growth & platform expansion plan of emerging channel, including sales revenue, key promotion campaigns, trade marketing plan, and consumer behaviour understanding.

• Focus on emerging channel, drive for sustainable growth, including Douyin Brand flagship store, Douyin super.

Work closely with Marketing team to help customers improve store operation, recruit new consumers across categories and enhance repeated purchase and brand loyalty with support from powerful digital tools.

National Key Account Manager- Ecomm

• EC key customers' annual business planning, management, negotiation, and customer relationship maintenance

• Manage EC distributors / service providers

• According to the annual sales strategy target, achieve the sales target within investment budget

• Be responsible for the reconciliation, and collect customer's account within the specified accounting period

• Cooperate with the marketing department to promote brand and maintain brand marketing positioning

• Develop new channels and expand business volume

About you

• Bachelor’s degree or above

• Average English listening and speaking ability

• Proficiency in Excel, PowerPoint, and Outlook

• 3 - 5 years or above customer management experience

• FMCG industry experience is preferred (based on offline customer management experience)

Culture

We bring our whole selves, we’re courageous and we deliver together – that’s our DNA. We’re a passionate bunch who enjoy working together, like to have fun and keep things down-to-earth. We’re brave enough and care enough to have the right conversations to get the best outcome and are famous for our can-do attitude. We’re definitely “glass half full” people and see challenges as opportunities and move with pace to achieve our goals.

If you’re ready to help us be the world’s most admired premium wine company, please apply now!

Inclusion and Diversity

Just like the wide range and variety of brands in our wine portfolio, TWE embraces diversity and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability. If you require any assistance to be included in our process, please contact recruitment@tweglobal.com, quoting the job title and reference number.

How to apply

We move quickly at TWE and continually review applications, so if you don’t want to miss out, apply today.

Please note that cover letters are not required (we really mean this!) All applicants will receive an email to invite them to complete online assessments that will cover three areas: personality profile, cultural fit and a cognitive assessment. The assessments should take around 30 minutes in total and you will be able to download a report at the end of it. We will then be in touch ASAP to update you on how your application is progressing. We ask you to try to complete the assessments ASAP – ideally within 24 to 48 hours.

Note that we prefer to deal with you directly; we haven’t briefed a recruitment agency on this role and won’t be accepting CVs through any recruitment agency, so please apply directly.