Job Description

About Oracle Consulting

As Oracle Consulting, we partner with our clients to understanding their business context to allow us to find opportunities to bring value to their business via innovative technology solutions. Our Application & Technology consultants are seen by our clients as trusted advisors who go above and beyond to deliver best of breed solutions to meet their business & value aspirations. Our consultants' skills & experience are our most important asset.

As a consulting business, customer outcomes and enduring relationships are the heart of our business. The Oracle Consulting organization aims to grow revenue & increase value contribution to our customers by:

• Providing best of industry services to enhance customer satisfaction & enable business value

• Advocate for innovation, providing expertise & specialization through a high-performance organisation

• Driving optimized solutions via an agile & efficient methodology

Position Description

As part of the OC ANZ Capability Team, the Solution Capability Leader (SCL) will be responsible for

• developing & leading a high-performance team,

• building strategic customer relationships,

• identifying, developing and gathering innovative solution capabilities,

• providing best in class services & ensuring customer satisfaction,

• ensuring quality, timely and cost-effective solution outcomes, via hands-on governance and review of projects from pre-sales through to completion

To achieve this, the SCL would develop the Technology capability team, foster alignment with internal collaborators & drive operational excellence, whilst supporting best-in-class customer engagement assuring retention and expansion of the Oracle customer base.

Career Level - M2

Responsibilities

Key Responsibilities

• Working towards the strategic direction, ensuring profitable growth of the team, quality of consulting delivery, & maintaining customer satisfaction and advocacy

• Be a hands-on mentor with high levels of energy, passion, creativity & enthusiasm

• Drive solution delight & adoption for our customers

• Lead staffing & capacity planning to ensure the right capacity & capability and utilization, developing product, industry & soft skills across your team, coach, handle & develop your team

• Ensure Solution Governance for projects where your solution pillars are being implemented

• Empower & develop a team of highly skilled Consulting professionals to be highly proficient, fully certified in the appropriate Oracle Applications/Technology stack, driving high performance & individual career growth

• Drive employee delight to attract & retain a committed team

• Maintain a personal billable utilization

• Run IP harvesting & reuse across projects for your solution pillar

• Measure & assess group goals & performance against specific outcomes

• Advise & ensure the implementation of operational policies within the team

• Establish strong, enduring & collaborative relationships with Customers & other Oracle LOB’s

• Build customer & partner relationships to ensure excellence in service delivery & solution delight

• Anticipate opportunities for improvement, and/or handle escalations for solution & capability issues to achieve positive outcomes and influence policy/practice to streamline engagements

• Contribute to the strategic direction of the OC ANZ Applications & Technology Practice

Knowledge & Experience

• Proven experience (10+ years) relevant to the position, including 3+ years of Consulting management experience

• Direct line management experience including project, people & customer

• Senior-level Customer facing skills to represent Oracle & drive discussions regarding solution benefits, alignment, best practices, & risk mitigation

• Able to articulate solutions with respect to the business requirements of the customer

• Experience in establishing & effectively leading a delivery team including management of key consulting KPI’s

• Excellent interpersonal, communication & leadership skills

• Ability to work within a dynamic & complex environment

• Able to network & develop strong business relationships

Mandatory Skills

• Expertise in at least two of the Solution Pillars (Oracle technologies) you are responsible for including

• Digital Experience (Visual Builder Cloud VBCS, Applications Express APEX, Mobile development, Cloud Native etc.)

• CX Tech (Responsys, Eloqua, Infinity, Unity etc.)

• Analytics (Oracle Analytics Cloud OAC, Fusion Analytics Warehouse FAW etc.)

• Reporting (Oracle Transactional Business Intelligence OTBI, Business Intelligence Publisher BIP)

• OCI AI/ML (Digital Assistant, Language, Speed, Vision, Document Understanding, Anomaly, Forecasting, Cohere)

• Expert Knowledge of one of the domains above is essential, & reasonable knowledge across others preferred.

• Experience on PaaS architecture & design, implementation & continuous improvement

Life at Oracle and Equal Opportunity

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to thrive in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to optimally participate in the job application, interview process, and in potential roles to perform crucial job functions.

That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

Disclaimer: Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

• Which includes being an Australian Affirmative Action Employer

https://www.oracle.com/corporate/careers/diversity-inclusion/

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer