Job Information
TEKsystems Customer Service Representative in Virginia Beach, Virginia
TEKsystems is hiring a Dispatcher to work onsite with a car dealership in Virginia Beach!
Pay: $19/hr
Environment: Fully onsite in Virginia Beach
Schedule: Between the hours of 7:00am-6:00pm Monday - Friday
Must be able to work every third Saturday (will get one day off during the week)
Description:
Answers and handles inbound calls to the Service Departments, scheduling appointments and providing assistance as necessary
Scheduling loaner vehicles and dispatching drivers to provide customers with rides to and from appointments
Obtains detailed, accurate and specific customer, vehicle and service information
Monitors appointments, contacting no-shows daily to reschedule
Proactively contacts customers and conducts other outbound calls as necessary
Retrieves and handles after-hours voicemails appropriately
Qualifications:
High school diploma or equivalent
2+ years of call center experience
Car dealership experience a plus
Must be able to work every third Saturday
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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