Overview

FTI Services provides cost-effective computer support, network design and implementation, and software solutions to businesses of all sizes . If you are the type of person that thrives in dynamic and challenging environments where your contributions make a difference, we are looking for you!This person will support customers based out of our Ventura Office.

Responsibilities

• Provide technical assistance with computer hardware and software

• Resolve issues for clients via phone, in person, or electronically

• Recommend hardware and software improvements

• Track customer issues and resolutions

• Responsible for use of company or own vehicle for transportation of company equipment to and from various customer locations.

Education/Qualifications

• 1 - 5 years' experience in IT, customer service, or other related fields

• Ability to communicate clearly and concisely. Excellent written communication skills are essential to success.

• Familiarity with the following hardware/software platforms:

• Windows Server Platform

• Microsoft Active Directory Platform

• Microsoft Active Directory Platform

• Microsoft SharePoint Server

• VMware / Hyper-V Virtualization Platform

• Microsoft Office Applications

• Strong troubleshooting and critical thinking skills

• Positive and professional demeanor

  For this role, the compensation range for candidates in California is ($19/hr-$29/hr) . Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. FTI has a location based compensation structure; there may be a different range for candidates in other locations.

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  #InfoTech

ID2024-6188

CategoryIT

TypeRegular Full-Time

Location : LocationUS-CA-Ventura

TelecommuteNo

Clearance RequirementsNo clearance