Graphics Technician II - Scan Center

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Graphics Technician II - Scan Center

Salary

$54,706.55 - $64,476.93 Annually

Location

Ventura County Government Center, CA

Job Type

Full-Time Regular

Job Number

0153GSA-24AA (CN)

Department

General Services Agency

Opening Date

10/01/2024

• Description

• Benefits

• Questions

Description

THE AGENCY

The General Services Agency (GSA) is made up of Fleet Services, Facilities, Procurement, Special Services, Security and Business Support, and the Parks Department and is responsible for a broad spectrum of services to all the County departments and agencies. It requires a very diverse workforce to accomplish the GSA mission of contributing to the quality of life in Ventura County by partnering with their customers to provide expertise and cost-effective service delivery, and foster the preservation of natural resources.

THE POSITION

Under general supervision, The Graphics Technician II is responsible for performing essential document digitization tasks, including high-speed and large-format scanning, document pre-scan preparation, quality assurance using professional grade image capture software, and data migration across various platforms.

The ideal candidate will thrive in a fast-paced team environment, demonstrate a strong customer service orientation, and possess a keen eye for detail. Experience with high-volume and large-format scanners, as well as professional-grade scanning software, is highly desirable. Flexibility to work first or second shifts, 8am to 5pm or 3pm to 12am, may be required.

WHAT WE OFFER

• General Salary Increase of 3.5% effective January 19, 2025

• Educational Incentive: 2.5% for an Associate's degree, 3.5% for a Bachelor's degree, or 5% for a Master's degree.

• Vacation Accrual – New regular, full-time employees shall accrue approximately 14 days of vacation a year for the first 10,400 hours or 5 years of service; vacation accruals increase at 5, 11, 12, 13, 14, 15 and 20 years of service topping out at 26 days a year and 400 hours of vacation hours banked.

• Vacation Leave Redemption – After 14,560 hours of continuous County service an employee may elect to "cash in" or redeem up to 80 hours of vacation accrued in the same year after using 80 hours of vacation in the preceding 12 months.

• Sick Leave - Full time regular employees accrue 3.08 hours of sick leave per pay period with an advance at hire of 40.04 hours which will be balanced at the completion of 13 bi-weekly pay periods.

• Flexible Credit Allowance: Biweekly contribution towards medical, dental, and/or vision insurance from authorized plans.

• Deferred Compensation: County match of up to 3%, dependent upon your contribution amount.

• Pension Plan: Participation in the County's defined benefit plan.

• Holidays - 12 paid days per year which, includes a scheduled floating holiday.

• Note: There may be possible swing shift differentials. A shift differential for employees who are regularly assigned to work fifty-one percent (51%) of a shift between the hours of 3:00 p.m. and 11:00 p.m. shall be calculated as five percent (5%) of the employee’s straight-time hourly wage rate.

The eligible list established from the recruitment may be used to fill present and future Regular, Temporary, Fixed-term, Intermittent and Extra Help vacancies. There are currently three (3) Regular vacancies.

Graphics Technician II is represented by the International Union of Operating Engineers, Local 501 (IUOE) and is eligible for overtime compensation.

To learn more about benefits, please follow the link below:

https://vcportal.ventura.org/ceo/hr/moa/docs/IUOE_MOA_2023-2026.pdf

Examples Of Duties

Duties may include but are not limited to the following:

• Prepares, scans and indexes documents (at times, fragile documents) for electronic storage using production level scanners and document capture software;

• Utilizes document content management systems and professional grade capture software to support central indexing, quality assurance, and document exports into databases & ECM (Enterprise Content Management) systems;

• Maintains production and quality standards;

• Responds promptly to customer calls and inquiries;

• Cleans and maintains digital scanners;

• Enter data into production tracking system;

• Performs other related duties as required.

Typical Qualifications

These are entrance requirements to the examination process and assure neither continuance in the process nor placement on an eligible list.

EDUCATION, TRAINING, AND EXPERIENCE

Any combination of education and experience which had led to the acquisition of the required knowledge, skills and abilities. The required knowledge, skills and abilities also can be obtained by one (1) year of related experience.

NECESSARY SPECIAL REQUIREMENTS

• High-volume scanning experience.

• Ability to work 3pm to 12am shift.

• Ability to kneel, crouch, squat, stoop, reach, twist and lift to accomplish assigned tasks.

• Ability to work in an environment with constant machine noise.

DESIRED

• Experience with oversized scanning equipment.

KNOWLEDGE, SKILLS, and ABILITIES

Working knowledge of :

• Complex, high-volume digital scanning equipment and document capture software

• Metadata and indexing

• Safety procedures

• Customer service practices

Ability to:

• Follow oral and written instruction

• Perform accurate data entry into tracking system

• Follow quality assurance practices

• Establish and maintain effective relationships with others

Recruitment Process

FINAL FILING DATE

This is a continuous recruitment and may close at any time. Apply as soon as possible if you are interested. Applications must be received by County of Ventura Human Resources in Ventura, California, no later than 5:00 p.m. on the closing day.

To apply on-line please refer to our web site at www.ventura.org/jobs. A paper application can be obtained by calling (805) 654-5129. Our address is County of Ventura Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA 93009.

Note to Applicants: Sufficient information must be provided under the Education/Work experience portion of the application and supplemental questionnaire to thoroughly and accurately demonstrate your qualifications to determine eligibility. A resume may be attached to supplement your responses in the above sections; however, it may not be substituted in lieu of the application.

NOTE: If presently permanently employed in another "merit" or "civil service" public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination, then appointment by "Lateral Transfer may be possible. If interested, please click here (http://vcportal.ventura.org/CEO/HR/docs/Lateral_Transfer.pdf) (Download Adobe Reader (https://get.adobe.com/reader/) ) for additional information.

SUPPLEMENTAL QUESTIONNAIRE - qualifying

All applicants are required to complete and submit the questionnaire for this examination at the time of filing. This questionnaire may be used throughout the examination process to assist in determining each applicants qualifications for the position. Failure to complete and submit the questionnaire may result in removal of the application from further consideration.

APPLICATION EVALUATION - qualifying:

All applications will be reviewed to determine whether or not the stated requirements are met. Those individuals meeting the stated requirements will be invited to continue to the next step in the examination process.

TRAINING & EXPERIENCE EVALUATION-100%

A Training and Experience Evaluation (T&E) is a structured evaluation of the job application materials submitted by a candidate, including the written responses to the supplemental questionnaire. The T&E is NOT a determination of whether the candidate meets the stated requirements; rather, the T&E is one method for determining who are the better qualified among those who have shown that they meet the stated requirements. In a T&E, applications are either scored or rank ordered according to criteria that most closely meet the business needs of the department. Candidates are typically scored/ranked in relation to one another; consequently, when the pool of candidates is exceptionally strong, many qualified candidates may receive a score or rank which is moderate or even low resulting in them not being advanced in the process.

NOTE: In a typical T&E, your training and experience are evaluated in relation to the background, experience and factors identified for successful job performance during a job analysis. For this reason, it is recommended that your application materials clearly show your relevant background and specialized knowledge, skills, and abilities. It is also highly recommended that the supplemental questions within the application are completed with care and diligence. Applicants must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.

If there are three (3) or fewer qualified applicants, a score of 70 will be assigned to each application and each applicant will be placed on the eligibility list. . Candidates successfully completing the examination process may be placed on an eligible list for a period of one (1) year.

BACKGROUND INVESTIGATION: A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, criminal background information, and driving record may be required for this position.

For further information regarding this recruitment, please contact Chinna Nahabedian by email at Chinna.Nahabedian@ventura.org or by telephone (805) 654-2458.

EQUAL EMPLOYMENT OPPORTUNITY

The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

YOUR BENEFITS AS A COUNTY OF VENTURA EMPLOYEE

International Union of Operating Engineers

(LOCAL 501, IUOE)

To learn more about Benefits, Retirement, and the Memorandum of Agreement (MOA), see links below.

• Benefits website (https://hr.ventura.org/benefits) or you may call (805) 654-2570.

• Retirement FAQ's (https://vcportal.ventura.org/CEO/benefits/docs/RETIREMENT%20-%20FAQs.pdf)

• Memorandum of Agreement

Union Code: EOS

01

Do you understand that failure to thoroughly complete the supplemental questions may result in removal of your application from further consideration?

• Yes

• No

  02

  Do you have the ability to kneel, crouch, squat, stoop, reach, twist and lift to accomplish assigned tasks.

• Yes

• No

  03

  Please describe your knowledge and/or experience using high-speed and large-format scanners. List the types of equipment with which you are familiar and the names of the employer(s) where you obtained the experience. Note: Employers where you obtained this experience must be reflected in the "Work Experience" section of your application in order to be considered qualifying. If you do not have this type of experience, write "no experience."

  04

  Please describe your experience with metadata and/or indexing. List the names of the employer(s) where you obtained the experience. Note: Employers where you obtained this experience must be reflected in the "Work Experience" section of your application in order to be considered qualifying. If you do not have this type of experience, write "no experience."

  05

  Describe safety considerations in a print production/scanning environment. List the safety training which you have received and the provider of the training. If you do not have this type of experience, write "no experience."

  06

  Please describe your experience handling fragile documents (for instance, rolled up documents, delicate edges, or loosely attached). List the names of the employer(s) where you obtained the experience. Note: Employers where you obtained this experience must be reflected in the "Work Experience" section of your application in order to be considered qualifying. If you do not have this type of experience, write "no experience."

  07

  Describe your approach to Customer Service. Provide an example where you have had to solve a difficult customer service problem and the outcome. List the positions you have held requiring Customer Service skill and your years of experience providing customer service Note: Employers where you obtained this experience must be reflected in the "Work Experience" section of your application in order to be considered qualifying. If you do not have this type of experience, type "no experience."

  08

  Describe how you have established and maintained effective relationships (with peers, supervisors, etc.) and where you obtained this experience. Note: Employers where you obtained this experience must be reflected in the "Work Experience" section of your application in order to be considered qualifying. If you do not have this type of experience, type "no experience."

  09

  How many months/years of experience do you have with the following:

  1) Operating scanning equipment

  2) Inventory tracking

  3) Working on a production floor

  List the employers in which you acquired this experience.

  10

  Are you able to work a 3pm-12am shift?

• Yes

• No

  11

  Are you able to work in an environment with constant machine noise?

• Yes

• No

  12

  Do you have experience with oversized scanning equipment?

• Yes

• No

  Required Question

Agency

Ventura County

Address

800 S. Victoria Avenue LOC. #1970 Ventura, California, 93009

Phone

(805) 654-5129

Website

http://hr.ventura.org

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